Author Topic: Avast Internet Security virus scan stuck at 9%  (Read 968 times)

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Offline a.b.allen

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Avast Internet Security virus scan stuck at 9%
« on: November 30, 2019, 04:02:02 AM »
Avast Internet Security virus scan stuck at 9% - I'm running a full scan.  It keeps hanging at 9%.  I have "repaired" the program twice - the first time it repaired and I rebooted.  Started the full scan again and it hung at 9%.  I repaired again, at which time it updated.  I started scan again, and it again got stuck at 9%.  the outer wheel is stil "circuling" but it's been hours and it has not advanced from 9%.  Thoughts?

Thanks in advance.

Offline r@vast

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Re: Avast Internet Security virus scan stuck at 9%
« Reply #1 on: December 02, 2019, 10:50:25 AM »
Hi,

Were you able to update to the latest virus definitions?

You might also want to try a uninstall and install Avast Premium Security.
https://support.avast.com/en-us/article/94