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Author Topic: I now have two subscriptions?  (Read 2908 times)

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Offline patrice58

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I now have two subscriptions?
« on: November 30, 2019, 11:22:19 AM »
I have a standalone Avast Mobile subscription which was and is fine. I currently saw a offer which I thought was a good one which was Avast Cleanup with AM for not much more then I was paying before so I signed up. Now look what's happened.
« Last Edit: November 30, 2019, 02:36:14 PM by patrice58 »
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Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline Tereza V.

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Re: I now have two subscriptions?
« Reply #1 on: December 02, 2019, 01:14:53 PM »
Hi, I can see you have also contacted Support and my colleagues have already been in touch with you through your request ticket. They have access to the licencing system and are the best ones to fix it for you, so I would prefer you solving it with them.
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Offline patrice58

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Re: I now have two subscriptions?
« Reply #2 on: December 02, 2019, 01:28:21 PM »
Well that's fine. I'll let you know how things turn out.
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Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,

Offline patrice58

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Re: I now have two subscriptions?
« Reply #3 on: December 19, 2019, 11:21:22 PM »
I've received a refund for the subscription I purchased wrongly.
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Vista Home Premium 32 bit (user account) CISC 4.1.150349.920 + CAV (On Access) + Sandbox,V-Engine 2.7.0.37, SpywareBlaster 4.3, SAS (free), a-squared (free) MBAM (free) Finjan Secure Browsing, Windows Defender (scanner only), Zemana AntiLogger 1.9.2.206,
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