Author Topic: Full Scan gets stuck at 28%  (Read 187 times)

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Offline Joshua252

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Full Scan gets stuck at 28%
« on: December 03, 2019, 01:30:42 AM »
Hello, as the title of the post says, the full scan gets stuck at 28%. I'm using Avast Premium, I've done a clean install, still doesn't move past 28%. Usually gets stuck at an "SVC" file of some kind.

I'm not really sure what to do here, I've done everything I can think of.

Any help would seriously be appreciated.

Offline r@vast

  • Avast team
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Re: Full Scan gets stuck at 28%
« Reply #1 on: December 03, 2019, 09:03:42 AM »
Hi, could you provide us with the log file/support file ID, please?
 https://support.avast.com/en-us/article/33/

Offline Ilie I.

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Re: Full Scan gets stuck at 28%
« Reply #2 on: December 03, 2019, 09:10:10 AM »
1. Try to use the "Repair" function
2. Uninstall and reinstall the antivirus
3. If those doesn't work, it's maybe something from the scan settings. Maybe you selected the maximum sensitivity or you checked the option to test the entire file.
Using Avast for over 1 year, and I still like it.