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Author Topic: pop-ups Can't get rid of these  (Read 4066 times)

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Offline waynebenham

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pop-ups Can't get rid of these
« on: December 11, 2019, 03:11:57 PM »
Still getting pop-ups in lower right hand corner of the screen. 
They are bogus notifications from WellsFargo, Norton and DHL.
They all display "Chrome" plus one of the following:

5muk.writfun.com
user.yourmobistyle.com

See attached pdf with screen shots.

I have run Avast Cleanup and Malware Bytes.
Chrome is set up to block popups.
« Last Edit: December 11, 2019, 03:16:10 PM by waynebenham »
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Online DavidR

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Re: pop-ups Can't get rid of these
« Reply #1 on: December 11, 2019, 04:16:57 PM »
Avast Cleanup in isolation won't resolve malware issues, that isn't what it is for (cleaning junk files, etc. etc.).

What Antivirus program and version are you running ?
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Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #2 on: December 11, 2019, 05:22:30 PM »
Avast Premium Security (formerly Avast Internet Security) plus free version of MalwareBytes.
What else should I be running?

Wayne B
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Offline Pondus

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Re: pop-ups Can't get rid of these
« Reply #3 on: December 11, 2019, 05:28:48 PM »
Have you tried Malwarebytes AdwCleaner (not the same as Malwarebytes Antimalware)  >>  https://www.malwarebytes.com/adwcleaner/


If you still have problems, follow step #2 here and attach the the two logs  >>  https://forum.avast.com/index.php?topic=194892.0


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Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #4 on: December 11, 2019, 10:25:51 PM »
Ran Malware Bytes 4.04.  no viruses found.  No logs to attach.  Clicking on the fake notification yields a fake Windows virus warning, attached.
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Offline Pondus

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Re: pop-ups Can't get rid of these
« Reply #5 on: December 11, 2019, 10:33:34 PM »
If you want help, the logs from step #2     Farbar Recovery Scan Tool is needed


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Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #6 on: December 11, 2019, 11:47:09 PM »
Files attached
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Offline Pondus

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Re: pop-ups Can't get rid of these
« Reply #7 on: December 12, 2019, 06:00:54 PM »
@Sass Drake will check your logs when he is online


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Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #8 on: December 12, 2019, 07:20:45 PM »
Thank you.

Wayne B
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Offline Sass Drake

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Re: pop-ups Can't get rid of these
« Reply #9 on: December 13, 2019, 12:58:51 AM »
Open Google Chrome and paste this in URL bar:
chrome://serviceworker-internals/

Click on Unregister for every entry listed.
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Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #10 on: December 13, 2019, 04:50:49 AM »
OK.  Done.
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Offline waynebenham

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Re: pop-ups Can't get rid of these
« Reply #11 on: December 13, 2019, 02:42:44 PM »
Success!  I actually followed the last step twice and rebooted each time after hitting "Unregister" for all the entries. 

No pop-ups today. 

Next step: Download or purchase whatever is necessary to protect against these types of invasions.

Wayne B.
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Offline Sass Drake

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Re: pop-ups Can't get rid of these
« Reply #12 on: December 13, 2019, 05:42:16 PM »
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