Author Topic: Puzzling Boot Scan Report  (Read 4948 times)

0 Members and 1 Guest are viewing this topic.

BobL

  • Guest
Puzzling Boot Scan Report
« on: September 30, 2006, 12:00:17 AM »
Hi All,
I hadn't done a scan for awhile so did a boot scan.  This caught quite a few viruses but also produced some puzzling reports.  I would appreciate any help on understanding them and deciding what to do.

Several lines like
File C:\Program Files\Avast\Data\moved\jar.jar-fcdb0fa-2d85102c.zip.vir\Counter.class is infected by VBS:Malware [Gen], Moved to chest
the chest files are quite close to these \moved\ files but what were the \moved\ files doing in Avast?

One line
File C:\Program Files\Microsoft Office\Office10\MODHELP.DLL Error 42003 {Internal program error.}
Is this saying that avast crashed on this file?

Several files like
File C:\WINDOWS\I386\FTP.EX_ Error 0xC000003E {Data Error}
I vaguely recall seeing something like this before.  Are they low level I/O errors?

Rgds
Bob

Offline FreewheelinFrank

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 4872
  • I'm a GNU
    • Don't Surf in the Nude!
Re: Puzzling Boot Scan Report
« Reply #1 on: September 30, 2006, 09:26:35 AM »
Hi BobL,

Previous versions of avast! just moved malware files during a boot time scan to render them inactive. avast! now puts malware into the chest during a boot time scan.

the \moved directory was therefore created by avast! during a previous scan.

I suggest you do a forum search for the error messages- something is bound to come up.
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Puzzling Boot Scan Report
« Reply #2 on: October 02, 2006, 12:45:03 AM »
Strange... what if you run an ordinary scan (from Windows GUI) - do the same errors occur?
Maybe you can try to run a disk check, including a surface test...

BobL

  • Guest
Re: Puzzling Boot Scan Report
« Reply #3 on: October 18, 2006, 01:09:06 AM »
Hi sorry for delay
disk scan showed no errors
ordinary virus scan did not detect same files
!?
Bob

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re: Puzzling Boot Scan Report
« Reply #4 on: October 18, 2006, 03:23:50 AM »
ordinary virus scan did not detect same files
Are you logged as an Administrator when you run this scan?
The best things in life are free.