Author Topic: Connection problem...  (Read 2189 times)

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Offline brm

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Connection problem...
« on: December 15, 2019, 01:07:13 PM »
Sorry, this is going to be rather vague, as I'm remote from my Mum's laptop which is having the problem... she's trying to renew Avast VPN, and this keeps on coming up, apparently



She's not having any other connection issues, as far as I'm aware.

Offline r@vast

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Re: Connection problem...
« Reply #1 on: December 16, 2019, 04:51:38 PM »
Hi,

Based on what you have said, I would recommend that you either "Restart" the PC or Router (or both).
You can also attempt to repair the app. https://support.avast.com/en-ww/article/Repair-Antivirus

Offline brm

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Re: Connection problem...
« Reply #2 on: December 24, 2019, 05:48:11 PM »
Thanks - tried the restarting bit, so will try the repair...