Author Topic: virus definitions download failed (forbidden)  (Read 608 times)

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Offline paul990

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virus definitions download failed (forbidden)
« on: February 16, 2020, 05:54:51 PM »
I just tried to install Avast Security on my Mac laptop (OS 10.13)
I got the above message.
I quit my browser first and do not have any other antivirus program.
What am I doing wrong?

Offline lukas.hasik

  • Avast team
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  • Product manager of Mac AV and Cleanup
Re: virus definitions download failed (forbidden)
« Reply #1 on: February 21, 2020, 02:12:39 PM »
please send us support package that will contain all the logs - Help > Avast Technical Support > Generate Support Package

I just tried to install Avast Security on my Mac laptop (OS 10.13)
I got the above message.
I quit my browser first and do not have any other antivirus program.
What am I doing wrong?
Quality is also a feature.