Author Topic: Missing recommendations and Internet Security license  (Read 3231 times)

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Offline SaiyanGoku

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Missing recommendations and Internet Security license
« on: December 18, 2019, 06:27:00 PM »
I've been recommending Avast to my acquaintances for about 10 years now. During that period I stacked up enough points to have Avast Internet Security for a considerable amount of time. If I remember correctly, 7 points gave 1 year free. I had more than 80 points. Now, when I finally login to my account on website, those points have gone missing and the desktop application doesn't even show me an option to check them.

How to get the points back and activate my >11 years of free Internet Security?

Offline Asyn

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Re: Missing recommendations and Internet Security license
« Reply #1 on: December 19, 2019, 08:02:16 AM »
...and the desktop application doesn't even show me an option to check them.
Hi, it should be available in the AV menu (screenshot).
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Offline bob3160

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Re: Missing recommendations and Internet Security license
« Reply #2 on: December 19, 2019, 03:53:40 PM »
Menu under what? How do you get to that screen?
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Offline Asyn

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Re: Missing recommendations and Internet Security license
« Reply #3 on: December 20, 2019, 12:27:44 PM »
Menu under what? How do you get to that screen?
Avast UI -> Menu -> Pämie erhalten (German)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Missing recommendations and Internet Security license
« Reply #4 on: December 20, 2019, 12:52:34 PM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions

Offline bob3160

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Re: Missing recommendations and Internet Security license
« Reply #5 on: December 20, 2019, 01:25:49 PM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions
Apparently not available if you're using Omni.
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Offline SaiyanGoku

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Re: Missing recommendations and Internet Security license
« Reply #6 on: December 20, 2019, 03:51:45 PM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions

Still can't see my >80 points where they used to be.

Offline Alikhan

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Re: Missing recommendations and Internet Security license
« Reply #7 on: December 21, 2019, 06:57:34 PM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions

Still can't see my >80 points where they used to be.

The old recommendation system would give you a one year license for 7 users, two years for 14 users and three years if you had 21+. It wasn't possible to get more than three years even if you had 100+ recommendations.

The new recommendation system based in the UI has replaced the old system so those old recommendation licences are no longer available.



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Offline SaiyanGoku

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Re: Missing recommendations and Internet Security license
« Reply #8 on: December 22, 2019, 06:17:54 AM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions

Still can't see my >80 points where they used to be.
The old recommendation system would give you a one year license for 7 users, two years for 14 users and three years if you had 21+. It wasn't possible to get more than three years even if you had 100+ recommendations.

The new recommendation system based in the UI has replaced the old system so those old recommendation licences are no longer available.

Hmm, so I can't use/access those old licences. It is pointless for me to recommend Avast to anybody anymore. :(

Offline bob3160

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Re: Missing recommendations and Internet Security license
« Reply #9 on: December 22, 2019, 04:07:30 PM »
Avast UI > Menu > Earn Rewards

Terms and conditions can be found here: https://www.avast.com/recommendation-terms-and-conditions

Still can't see my >80 points where they used to be.
The old recommendation system would give you a one year license for 7 users, two years for 14 users and three years if you had 21+. It wasn't possible to get more than three years even if you had 100+ recommendations.

The new recommendation system based in the UI has replaced the old system so those old recommendation licences are no longer available.

Hmm, so I can't use/access those old licences. It is pointless for me to recommend Avast to anybody anymore. :(
Avast Free is still an excellent product and. it's still free.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet