Hi,
don't worry the license for free product isn't crucial and the product fully works even without the license. It seems as you might have connectivity issue to our licensing server. are you able to ping alpha-license-dealer.ff.avast.com ?
ping did not resolve dns name - however nslookup did give an ip address back
Microsoft Windows [Version 10.0.17763.914]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\Users\kenmo> ping alpha-license-dealer.ff.avast.com
Pinging alpha-ld-stack.ns1.ff.avast.com [5.62.38.11] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 5.62.38.11:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\kenmo> nslookup alpha-license-dealer.ff.avast.com
Server: resolver1.opendns.com
Address: 208.67.222.222
Non-authoritative answer:
Name: alpha-ld-stack.ns1.ff.avast.com
Addresses: 5.62.38.35
69.94.69.205
5.62.38.11
Aliases: alpha-license-dealer.ff.avast.com