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Author Topic: Wrong purchase license  (Read 1220 times)

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Offline Degubellis

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Wrong purchase license
« on: December 22, 2019, 01:26:06 PM »
Hi, i've bought for mistake a second license of 1 year after the first buy of a license of 2 year.
I'm from Italy and i'm unable to call the support number, is there an alternative method of requesting a refund and cancellation of the purchase?

Thanks for help.
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Offline DavidR

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Re: Wrong purchase license
« Reply #1 on: December 22, 2019, 05:07:54 PM »
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Offline bob3160

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Re: Wrong purchase license
« Reply #2 on: December 22, 2019, 06:34:02 PM »
Use the following to get help, https://support.avast.com/article/24/ (orders and refunds) if you don't have an order # use 00000000 then explain your problem.
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