Author Topic: cant cancel avast premium subscription  (Read 669 times)

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Offline zmech9001

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cant cancel avast premium subscription
« on: December 26, 2019, 07:14:18 PM »
i've been using avast for quite a while and know how it works normally, but i got a new computer and since i was locked out of my old outlook account, decided to make a new one, i linked my account, put my card number in etc. but because i didnt have enough money for an extension, i went to cancel it. it shows up in the 'active subscriptions' section of the desktop app, but i never got an email about it and it wont show up on my account. does anyone know how to fix this? i dont know what happens if it auto-renews when my bank is empty

Offline bob3160

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Re: cant cancel avast premium subscription
« Reply #1 on: December 26, 2019, 09:58:43 PM »
Use the following to get help, https://support.avast.com/article/24/ (orders and refunds) if you don't have an order # use 00000000 then explain your problem.
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Offline zmech9001

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Re: cant cancel avast premium subscription
« Reply #2 on: December 26, 2019, 10:41:47 PM »
i saw that before but i cant find the exact part i need, can you tell me which section it is please?

Offline bob3160

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Re: cant cancel avast premium subscription
« Reply #3 on: December 26, 2019, 10:52:15 PM »
i saw that before but i cant find the exact part i need, can you tell me which section it is please?
https://support.avast.com/en-ww/contact/sales_autorenewal/
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq