Author Topic: AVAST URL blocked  (Read 3043 times)

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Offline shlomi4

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AVAST URL blocked
« on: December 29, 2019, 08:52:50 PM »
I am getting an avast popup windows with the message URL https://countsours.cool was discconected due to a threat - the proccess is chrome

when i close the popup window it appears again

what can i do to stop it?

Offline DavidR

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Re: AVAST URL blocked
« Reply #1 on: December 29, 2019, 10:42:19 PM »
Closing the warning window won't stop it, only exiting the site where the alert is taking place would.

I get an error when trying to investigate this url, so it is possible that it could be being redirected from another site.  A screen shot of the avast alert window could help to find why it is being blocked.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline shlomi4

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Re: AVAST URL blocked
« Reply #2 on: December 30, 2019, 12:42:34 AM »
the message keeps pop up even when i close the chrome


the icon of insert image dosent work

Offline DavidR

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Re: AVAST URL blocked
« Reply #3 on: December 30, 2019, 02:39:36 AM »
Yes, but please attach a screen shot of the alert/popup window as that helps is determine the cause and actions.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline shlomi4

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Re: AVAST URL blocked
« Reply #4 on: December 30, 2019, 09:41:03 PM »

Offline shlomi4

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Re: AVAST URL blocked
« Reply #5 on: December 30, 2019, 09:45:12 PM »
ATTACHED THE MESSAGE THAT KEEPS POPUP

Offline DavidR

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Re: AVAST URL blocked
« Reply #6 on: December 30, 2019, 09:55:47 PM »
It would appear to be being loaded by the Chrome browser.

I don't know if this is a bad add-on that you have recently added or malicious modifications to chrome settings.

This may need further analysis by a malware removal specialist:
Go to this topic https://forum.avast.com/index.php?topic=194892.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and start your own new topic in the Viruses and Worms forum https://forum.avast.com/index.php?board=4.0 and attach the logs there, not in the LOGS topic.

-  There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.

 
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline polonus

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Re: AVAST URL blocked
« Reply #7 on: December 30, 2019, 11:14:59 PM »
Website not online anymore. That is the simple explanation for it.

It is not avast period. It is that particular site (domain), it cannot be scanned: https://sitecheck.sucuri.net/results/https/countsours.cool

It says "Unable to resolve the host". So, that is all we know. empty, empty, empty, no IP address, empty.

Nothing to get worried about. Simply gone and vanished from the interwebs. Unknown, not longer present.

Netcraft risk grade however 10 red out of 10: https://toolbar.netcraft.com/site_report?url=https/countsours.cool
Gone from donuts domains, and that is not cool.  ;)

polonus (volunteer 3rd party cold recon website security analyst and website error-hunter)

Update: If it has to do with the cache of the webbrowser producing this, cleanse it.
But however the site cannot be reached, avast extension presents it as "unknown site"and stays greyed out!
Thanks to Pondus for this consideration of activity.


« Last Edit: December 31, 2019, 01:40:57 AM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline DavidR

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Re: AVAST URL blocked
« Reply #8 on: December 31, 2019, 12:15:19 AM »
It isn't something not to get worried about, if chrome is trying to connect to that site and Avast is alerting to the attempt. 

We still have to find out why this is happening as the OP isn't trying to connect.   e.g. why is chrome trying to connect ?

A previously infected site (taken down or not) could still cause avast to alert if the url is on the infected/black list.

You also have duplicated the reference URLs both are sucuri.net including the Netcraft risk grade however 10 red out of 10: reference ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline shlomi4

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Re: AVAST URL blocked
« Reply #9 on: December 31, 2019, 06:32:09 PM »
Hi

The problem is that:
1. Even when I uninstall google chrome, I steal get the popup message,
2. When I close the popup message it immediately appears again
3. When I move the popup message to the side of the screen, after a minute its appears again in the middle of the screen

Basically, I can't work on the computer
 

Offline Pondus

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Re: AVAST URL blocked
« Reply #10 on: December 31, 2019, 06:43:48 PM »
Did you read reply #6 about how to get help?