Author Topic: Video Downloader not working in YouTube  (Read 5901 times)

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Offline Karen245

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Video Downloader not working in YouTube
« on: December 30, 2019, 03:44:44 PM »
I'm sooo frustrated. Up until a few days ago the Avast Video Downloader worked like a charm. Now it is working inconsistently. I have been able to download some videos, but there are some that I cannot.

To clarify what happens, when I go to this video (https://www.youtube.com/watch?v=VMUQSMFGBDo&feature=youtu.be) I do not get the Videodownloader option at all.

Here's another one I cannot download. (https://www.youtube.com/watch?v=cwU8as9ZNlA&feature=youtu.be)

After much experimentation, I can now see the Video Downloader icon in the settings button and click on it, but it tells me that there are no videos on that page for both the above videos. Help would be appreciated.


executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\...\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 10 v1903 (x64)
av_version=19.8.2393
host_prefix=
browser_version=77.2.2154.121 (Official Build (64-bit))
cgid=218
cid=2108
uid=4dbf102c436d40e4a1fdb66ea81f064f

Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
daanglpcpkjjlkhcbladppjphglbigam : Avast Online Security : 19.3.362
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 1.5.305
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.114
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.17.4.578
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.134
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.1.176
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
nmebbcjdbhgggcgohlnlgadkmjiedfbc : Avast Hack Check : 1.2.174
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 1.17.4.578
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 7719.805.0.2

Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprint : 2.2.112
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4509

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #1 on: December 31, 2019, 01:13:46 AM »
Most likely, the creator has restricted downloads of the video(s).
The downloader is functioning properly.
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Offline Misha Zekovova

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Re: Video Downloader not working in YouTube
« Reply #2 on: December 31, 2019, 01:15:40 PM »
Hi Karen245,
thank you for reporting this. We will release a new version of Video Downloader very soon! But at the same time, if there is some restriction for downloading the video, we can't change it, sorry.

Bob, if you have our Browser in Beta, you already should have the new version (2.0.45). If you'll have some feedback about it, don't hesitate to let me know please  :)
« Last Edit: December 31, 2019, 01:17:14 PM by Misa Zekovova »

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #3 on: December 31, 2019, 02:07:34 PM »
Hi Karen245,thank you for reporting this. We will release a new version of Video Downloader very soon! But at the same time, if there is some restriction for downloading the video, we can't change it, sorry.Bob, if you have our Browser in Beta, you already should have the new version (2.0.45). If you'll have some feedback about it, don't hesitate to let me know please  :)
The only problem I've had was related to importing Bookmarks from the browser (Chrome) as reported on the Slack channel.
Everything else is working as expected. Passwords by default seem to be set to the Browser.
Once changed over to the Avast Passwords Manager, that also works as expected.
The Video Downloader does Not work while in Bank Mode. (This is as it should be)
I've checked the Video Downloader again in normal mode and it works on my channel (
https://www.youtube.com/watch?v=56HhqXJll48)
where there aren't any download restrictions. I can't download the examples Karen245 listed.

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Misha Zekovova

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Re: Video Downloader not working in YouTube
« Reply #4 on: January 02, 2020, 03:48:47 PM »
Hi Bob and Karen245,
unfortunately we had a problem with release, so new Video Downloader is not released neither in beta. We are working on this and hopefully the release will be next week.

I also checked the videos that Karen245 provided in post above and they can be downloaded with the new version. We'll let you know  :)!

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #5 on: January 02, 2020, 04:14:31 PM »
Hi Bob and Karen245,
unfortunately we had a problem with release, so new Video Downloader is not released neither in beta. We are working on this and hopefully the release will be next week.

I also checked the videos that Karen245 provided in post above and they can be downloaded with the new version. We'll let you know  :) !
The video's posted by Karen245 are not restricted or protected. I was able to download them with other tools.
Hope the problem with the Video Downloader is resolved soon.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline catinahat

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Re: Video Downloader not working in YouTube
« Reply #6 on: January 19, 2020, 09:21:07 AM »
Hi Karen245,
thank you for reporting this. We will release a new version of Video Downloader very soon! But at the same time, if there is some restriction for downloading the video, we can't change it, sorry.

Hi @Misa Zekovova.Just wanted to make avast! aware that the video downloader is not working on Dailymotion anymore either. I'm not sure when the problem started exactly, but it was a couple of months ago that I first noticed it. I'm sure I've been able to download Dailymotion vids with the built-in downloader on ASB in the past (please accept my apologies and ignore this post if I'm remembering wrongly and it has never worked on this site). I've tried many different videos, all of them publically viewable. Would you mind taking a look into Dailymotion as well when you're working on your next version of the downloader? Many thanks!

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #7 on: January 19, 2020, 12:19:42 PM »
Hi Karen245,
thank you for reporting this. We will release a new version of Video Downloader very soon! But at the same time, if there is some restriction for downloading the video, we can't change it, sorry.

Hi @Misa Zekovova.Just wanted to make avast! aware that the video downloader is not working on Dailymotion anymore either. I'm not sure when the problem started exactly, but it was a couple of months ago that I first noticed it. I'm sure I've been able to download Dailymotion vids with the built-in downloader on ASB in the past (please accept my apologies and ignore this post if I'm remembering wrongly and it has never worked on this site). I've tried many different videos, all of them publically viewable. Would you mind taking a look into Dailymotion as well when you're working on your next version of the downloader? Many thanks!
In your settings, do you have Developers Mode turned on?

I'm able to download videos from Dailymotion with Avast SecureBrowser.


« Last Edit: January 19, 2020, 12:22:56 PM by bob3160 »
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Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #8 on: January 19, 2020, 12:28:32 PM »
Downloading videos from YouTube is also working again.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline catinahat

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Re: Video Downloader not working in YouTube
« Reply #9 on: January 19, 2020, 11:08:05 PM »
Hi @bob3160. Yes I do have developer mode switched on. I just pressed "update" but was not clever enough to take a note of the downloader version before doing this to see if it changed. I then restarted the browser and gave downloading on DM a go and lo behold we have lift off! So I'm not sure if I received a new version of the downloader or if there is another reason why it's working now, but it is actually working better than I recall when I used it before! So my earlier post may be ignored.

Thanks for checking it out on your end. :)

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #10 on: January 19, 2020, 11:12:25 PM »
Hi @bob3160. Yes I do have developer mode switched on. I just pressed "update" but was not clever enough to take a note of the downloader version before doing this to see if it changed. I then restarted the browser and gave downloading on DM a go and lo behold we have lift off! So I'm not sure if I received a new version of the downloader or if there is another reason why it's working now, but it is actually working better than I recall when I used it before! So my earlier post may be ignored.

Thanks for checking it out on your end. :)
Happy to help. :)
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Offline Misha Zekovova

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Re: Video Downloader not working in YouTube
« Reply #11 on: January 20, 2020, 08:57:16 AM »
Hi everyone,
new VideoDownloader was released last Friday :). If you'll experience some problem don't hesitate to let us know!
Thanks

Offline gord.power

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Re: Video Downloader not working in YouTube
« Reply #12 on: April 08, 2020, 05:19:33 PM »
The video downloader isn't working now. It did work on March 28, 2020.  You never know if it's going to work or not. Very frustrating.

Offline Doomotron

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Re: Video Downloader not working in YouTube
« Reply #13 on: April 08, 2020, 05:29:10 PM »
I'm having this issue again, but now the Video Downloader icon does not appear at all, as if it does not exist.

Offline bob3160

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Re: Video Downloader not working in YouTube
« Reply #14 on: April 08, 2020, 05:30:05 PM »
I'm having this issue again, but now the Video Downloader icon does not appear at all, as if it does not exist.
It's been reported to Avast. You aren't alone with this problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq