Author Topic: Problem with Avast Premium installation  (Read 793 times)

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Offline DaleG48

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Problem with Avast Premium installation
« on: January 09, 2020, 04:28:30 AM »
I Just Installed Avast Premium, I installed the activation code and it shows up in my account.  I ran a performance scan and found several problems.  When I click on the resolve problems button it sends me to the page to purchase the premium program.  Does anyone have any Idea what is going on?

Offline Asyn

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Re: Problem with Avast Premium installation
« Reply #1 on: January 09, 2020, 06:31:54 AM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy
Win 8.1 [x64] - Avast PremSec 21.9.6675.IBC [UI.671] - EEK - Firefox ESR 78.15 [NS/uBO/PB] - TB 91.2
Avast-Tools: Secure Browser 94.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.85
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DaleG48

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Re: Problem with Avast Premium installation
« Reply #2 on: January 09, 2020, 08:21:01 PM »
I disabled the adds but it made no difference.  I still can't get avast to resolve problems

Offline bob3160

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Re: Problem with Avast Premium installation
« Reply #3 on: January 09, 2020, 09:28:09 PM »
I disabled the adds but it made no difference.  I still can't get avast to resolve problems
Take a look at Menu, My Subscriptions and make sure the product is registered.
If not, contact customer support.

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq