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Author Topic: Problem with Avast Premium installation  (Read 1429 times)

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Offline DaleG48

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Problem with Avast Premium installation
« on: January 09, 2020, 04:28:30 AM »
I Just Installed Avast Premium, I installed the activation code and it shows up in my account.  I ran a performance scan and found several problems.  When I click on the resolve problems button it sends me to the page to purchase the premium program.  Does anyone have any Idea what is going on?
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Offline Asyn

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Re: Problem with Avast Premium installation
« Reply #1 on: January 09, 2020, 06:31:54 AM »
You can disable the ads in the paid versions: Avast GUI -> Settings -> Personal Privacy
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Offline DaleG48

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Re: Problem with Avast Premium installation
« Reply #2 on: January 09, 2020, 08:21:01 PM »
I disabled the adds but it made no difference.  I still can't get avast to resolve problems
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Offline bob3160

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Re: Problem with Avast Premium installation
« Reply #3 on: January 09, 2020, 09:28:09 PM »
Quote from: DaleG48 on January 09, 2020, 08:21:01 PM
I disabled the adds but it made no difference.  I still can't get avast to resolve problems
Take a look at Menu, My Subscriptions and make sure the product is registered.
If not, contact customer support.

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.
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