Author Topic: Devices not listed  (Read 3710 times)

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Offline Jake1121

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Devices not listed
« on: January 11, 2020, 02:01:03 PM »
Why am I unable to see the devices I have using my subscription?  I've looked all over my.avast.com and nowhere do I find which pcs are using this subscription.

Offline rocksteady

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Re: Devices not listed
« Reply #1 on: January 11, 2020, 06:50:30 PM »
Have you had a look at this post regarding changes to device listings:
https://forum.avast.com/index.php?topic=225826.0

Offline Jake1121

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Re: Devices not listed
« Reply #2 on: January 11, 2020, 07:06:27 PM »
I hadn't, thank you. 
Between this and the fact that I have to uninstall/reinstall because I updated my credit card expiration date, looks like its time to move on to another product.
I appreciate the response.
« Last Edit: January 11, 2020, 07:38:51 PM by Jake1121 »

Offline bob3160

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Re: Devices not listed
« Reply #3 on: January 11, 2020, 07:58:36 PM »
I hadn't, thank you. 
Between this and the fact that I have to uninstall/reinstall because I updated my credit card expiration date, looks like its time to move on to another product.
I appreciate the response.
I'm confused. I thought you're using the product to protect your systems not keep track of
what systems are using the product?
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Offline Jake1121

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Re: Devices not listed
« Reply #4 on: January 11, 2020, 08:07:58 PM »
Hold on a minute, let me call the locations where the other PCs are that are supposed to be covered by this subscription to check.....  I'll be right back.