Author Topic: android application false positives  (Read 2548 times)

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Offline Devin26

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android application false positives
« on: January 12, 2020, 03:52:27 AM »
Hi Avast
I am the author of the software https://play.google.com/store/apps/details?id=com.dw.contacts.
I recently received a user report that the app is dangerous. I want to understand what behavior of the software is causing this problem.
Thank you!

Offline Asyn

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Offline Devin26

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Re: android application false positives
« Reply #2 on: January 13, 2020, 04:18:50 AM »
But I don't think the software is in compliance with its terms. We are committed to providing our customers with excellent products.

Offline Milos

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Re: android application false positives
« Reply #3 on: January 13, 2020, 12:14:07 PM »
Hello,
if you think the app is clean use https://www.avast.com/false-positive-file-form.php, please.

Milos

Offline Devin26

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Re: android application false positives
« Reply #4 on: January 14, 2020, 05:04:36 AM »
Thank you
I have submitted

Offline Devin26

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Re: android application false positives
« Reply #5 on: January 16, 2020, 07:25:20 AM »
Get a reply saying it is not a false positive.
I tried VirusTotal and only Avast-Mobile reported the problem.
Please refer to the results:
https://www.virustotal.com/gui/file/ed1c50316103248ac4b04f2bf2afa0b4f4d188e6f35169280e0152f653922335/detection

If you report software that contains malicious code, please clearly indicate what it is and what the consequences will be.

Offline Asyn

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Re: android application false positives
« Reply #6 on: January 16, 2020, 07:50:52 AM »
Nothing much we can do on the forum, the guys from threat lab have the final word.
Win 8.1 [x64] - Avast PremSec 20.2.2400.Beta#3 [UI.501] - CC 5.65 - EEK - Firefox ESR 68.6 [NS/AOS/uBO/PB] - TB 68.6 - ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0