Great, please share the info with the communtiy, it might help others as well.
It required an intervention from Avast. Not something we could have done without their help.
I saved all of my information. Exported the information to a file.
Once that was done, Avast cleared the information, I was then able to import what I had saved.
Once that was done, I was able to set up synchronization and was able to received the required email with the verification code.