Author Topic: contattare un moderatore  (Read 1978 times)

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Offline ahimsa

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contattare un moderatore
« on: January 17, 2020, 11:13:48 AM »
Buongiorno, vorrei contattare o essere contattata da un moderatore, è possibile?
Grazie

Offline Asyn

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Re: contattare un moderatore
« Reply #1 on: January 17, 2020, 11:39:54 AM »
Sorry, no Italian mods. Do you speak English or German..?
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Offline ahimsa

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Re: contattare un moderatore
« Reply #2 on: January 17, 2020, 01:32:17 PM »
a little English, but not well

Offline Asyn

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Re: contattare un moderatore
« Reply #3 on: January 17, 2020, 02:09:28 PM »
a little English, but not well
Guess we can work with that, I understand a little Italian. ;)
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Offline ahimsa

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Re: contattare un moderatore
« Reply #4 on: January 18, 2020, 12:38:25 PM »
ok i attempt
I tried to send you a private message, but I wasn't allowed
 I would like to know why I can't grant a refund for a antivirus' subscription  I don't want because 69.90 for a pc I use only once or twice a month is too expensive -and more importantly- I haven't required it.
I am trying for days to require a refund but the answer was always "there is an error..."

Offline ahimsa

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Re: contattare un moderatore
« Reply #5 on: January 18, 2020, 12:38:57 PM »
thanks

Offline ahimsa

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Re: contattare un moderatore
« Reply #6 on: January 18, 2020, 01:40:18 PM »
The error code appears each time I try to require a refund:

error code
SYS_ 000001



very sorry for my English...

« Last Edit: January 18, 2020, 01:41:53 PM by ahimsa »

Offline ahimsa

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Re: contattare un moderatore
« Reply #7 on: January 18, 2020, 01:49:32 PM »
This is the original message in Italian

Errore del server
al momento non è possibile eseguire l'azione richiesta. Ci scusiamo per l'inconveniente. Ne siamo consapevoli e stiamo lavorando per correggere il problema nel più breve tempo possibile. Fai clic sul pulsante indietro del browser e riprova in seguito, oppure scegli un'azione diversa

codice errore:SYS_000001

Offline Asyn

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Re: contattare un moderatore
« Reply #8 on: January 19, 2020, 06:22:37 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
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Offline ahimsa

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Re: contattare un moderatore
« Reply #9 on: January 19, 2020, 08:53:45 PM »
Thanks... but...
unfortunately this is the link that I tried so many times. At the end, instead of a positive solution "error code SYS_000001" occurs every time.

Offline Asyn

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Re: contattare un moderatore
« Reply #10 on: January 20, 2020, 04:56:29 AM »
OK, if it doesn't work by Tuesday, let me know.
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Offline ahimsa

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Re: contattare un moderatore
« Reply #11 on: January 20, 2020, 02:01:38 PM »
thank you very much

Offline Asyn

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Re: contattare un moderatore
« Reply #12 on: January 20, 2020, 03:03:24 PM »
You're welcome.
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Offline ahimsa

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Re: contattare un moderatore
« Reply #13 on: January 22, 2020, 03:47:39 PM »
I've just tried today once more,  but with no result.

Offline Asyn

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Re: contattare un moderatore
« Reply #14 on: January 23, 2020, 05:14:10 AM »
Which browser are you using..? Could you try with another browser..!?
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