Author Topic: Getting a refund  (Read 1914 times)

0 Members and 1 Guest are viewing this topic.

Offline Lorenza4

  • Newbie
  • *
  • Posts: 1
Getting a refund
« on: January 22, 2020, 04:02:13 PM »
I live in Italy and want to get a refund.

It seems that the only way to do so is to contact an operator abroad since there is no italian support, I am not paying for an international call.
I want to know how to get my refund, I need a solution not just a link to the support page that lead me here in the first place. I went throuh the knowledge base already.

It seems impossible to have a chat or email assistance.
« Last Edit: January 22, 2020, 04:04:29 PM by Lorenza4 »

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Getting a refund
« Reply #1 on: January 23, 2020, 05:45:14 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48523
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Getting a refund
« Reply #2 on: January 25, 2020, 12:41:49 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
If you don't have an order # use 00000000 then explain your problem
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet