Author Topic: Getting a refund  (Read 965 times)

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Offline Lorenza4

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Getting a refund
« on: January 22, 2020, 04:02:13 PM »
I live in Italy and want to get a refund.

It seems that the only way to do so is to contact an operator abroad since there is no italian support, I am not paying for an international call.
I want to know how to get my refund, I need a solution not just a link to the support page that lead me here in the first place. I went throuh the knowledge base already.

It seems impossible to have a chat or email assistance.
« Last Edit: January 22, 2020, 04:04:29 PM by Lorenza4 »

Offline Asyn

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Re: Getting a refund
« Reply #1 on: January 23, 2020, 05:45:14 AM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
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Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Getting a refund
« Reply #2 on: January 25, 2020, 12:41:49 PM »
-> https://support.avast.com/article/24/ (Orders/Renewals/Refunds)
If you don't have an order # use 00000000 then explain your problem
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