Author Topic: can't Cancel Internet Security License, Never Got Email With Order ID  (Read 4061 times)

0 Members and 1 Guest are viewing this topic.

Offline omarabdellazizouni

  • Newbie
  • *
  • Posts: 2
i can't find my order ID in any of the mails sent by avast. i need to get a refund. Can anyone help me!!!!!

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #1 on: January 09, 2020, 04:11:00 PM »
Hi,

I have sent you a PM.

Offline omarabdellazizouni

  • Newbie
  • *
  • Posts: 2
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #2 on: January 09, 2020, 04:31:44 PM »
No that' the only email Adresse i have got

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #3 on: January 10, 2020, 09:50:57 AM »
No that' the only email Adresse i have got

Hi,

could you please provide me the full name you used when you placed the order.
Please send it to me via PM.

Offline Niko45

  • Newbie
  • *
  • Posts: 2
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #4 on: January 18, 2020, 09:31:16 AM »
I have same problem, need to cancel subscription but cant get emails from avast and cant remember order id

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #5 on: January 18, 2020, 09:36:15 AM »
...and cant remember order id
Just enter/use 00000000 and explain it in your request.
-> Contact support: https://support.avast.com/contact
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Niko45

  • Newbie
  • *
  • Posts: 2
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #6 on: January 19, 2020, 03:26:50 PM »
So when is someone going to answer my ticket?

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48524
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: can't Cancel Internet Security License, Never Got Email With Order ID
« Reply #7 on: January 19, 2020, 03:52:46 PM »
So when is someone going to answer my ticket?
It's the weekend.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet