Author Topic: Avast Business Antivirus - Managed fails to load on start-up after Avast update  (Read 2975 times)

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Offline Pookey2

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Avast Business Antivirus - Managed fails to load on start-up.
Avast AV installation worked fine on 23 Jan 2020.
Problem occured after latest Avast update.
- Tray Icon Message: You are unprotected
- Screen Console will not launch...
- Screen message "Loading. This shouldn't take long"
- No change after 1 hour
- No change after reboot

Offline mickey.b

  • Business Senior Support Technician
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  • Posts: 139
    • Avast Business Technical Support
Avast Business Antivirus - Managed fails to load on start-up.
Avast AV installation worked fine on 23 Jan 2020.
Problem occured after latest Avast update.
- Tray Icon Message: You are unprotected
- Screen Console will not launch...
- Screen message "Loading. This shouldn't take long"
- No change after 1 hour
- No change after reboot

I'd recommend creating a case at https://www.avast.com/business-support-contact if you haven't done so already. We'll probably need log files following the instructions of Submitting a support file using the Avast Support Tool
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support