Author Topic: Confess up Avast... Did you only sell user data of free version, or also paid?  (Read 9340 times)

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Online DavidR

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Well with all due respect:
Personally I don't feel your question is going anywhere other than to try and further your own privacy agenda.
No sir, I just wanted to know what Avast product he has.
Thank You.
<snip quotes>

Well this doesn't sound like it at all:
I am a total stranger yes, You think I am afraid to give the reason of the question?
Alright the reason is (and that is my opinion and it may be wrong..I just take my My precautions) , if the user has Avast Anti virus only so maybe the anti virus collects data from the PC and the websites that the user browse....the customer said:

how Digital River got access to my last year's payment data and proceeded in renewing the subscription in a much higher price without my approval? A transaction made by using my debit card number which I never allow to be saved? ??? >:( >:( >:(

I only wanted to know if the user has only 1 avast product  (Avast Anti virus) or not.......
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Alright I think this is an explanation makes sense and it is valid reason to ask my question......because nowadays sir, with all due respect, most people don't trust anymore at your products and you can read the news, and the topics on this forum by yourself.
I only asked the customer about avast products not about all what he has on his computer.....
So why would he be very curious?
Thank You.

Here you are doing what I suggested you would be doing, somehow trying to turn this into the privacy issue, your particular hobby horse.

The question asked by Niki23, was answered and he was told how to proceed. He has yet to respond to that so far. Neither of your questions is going to help with that issue.

What you don't see is that this has also been reported to draw attention to it behind the scenes.  Put primarily anyone seeking a refund needs to do that through the support ticket medium so it can be tracked and actioned as required.
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Offline Nodar

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Aha I see,
By the way Sir, if he answered I would leave with the answer, I won't try to solve anything. I won't discuss anything, as I said before I just wanted to know if he has Avast Anti Virus only or not.
Never Mind.
Thank You.

Offline jraju

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Hi, whatever the users said, the avast will not change.
Are they in deep slumber when the data they ask while installing is not protected
Or are they thinking of doing further disservice to the mankind.
i have seen so much sites suspicious sites , blocked by avast by including so many vulnerable sites in their data base of scanning, but allowing the subsidiary company to steal the data
irreparable damange has been done to the confidence
sorry i quit

Offline voyager.100

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It is unlikely that it could ever be, Avast Secure Browser, which is free if the user elects to install that component.  I know I never have and it hasn't ever been installed.
Hello
I am not an IT technician, just a small user.
Like you, I don't use the secure browser.
To answer the subject of renewal, In Europe also cerain complains about this state.
But the same answer is given to them by those who know, do not use  the automatic renewal and / or use a unique payment bank card.

Offline voyager.100

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Hello
As I indicate above, I am a neophyte in the IT field, but I like looking for real information.
I have been following this subject since October 28, 2019 when Mr. Wladimir Palant (dad of ABP, direct competitor of Avast online security) released this case.
https://palant.de/2019/10/28/avast-online-security-and-avast-secure-browser-are-spying-on-you/
In this case, you always have to ask yourself who benefits from the crime.
As I indicated in a post above Avast FREE is not the only SOFT to be concerned by these follow-ups or imperfections
An analysis on Kaspersky PAYANT by Mr. Wladimir Palant
https://palant.de/categories/kaspersky/
Like all anti-viruses (which say it) but worse like many extensions (which do not say it); there has always been data collection.
A reminder of the contract clauses of Avast:
We may collect information about the computer or device you are using, our products and services running on it, and, depending on the type of device it is, what operating systems you are using, device settings, application identifiers (AI), hardware identifiers or universally unique identifiers (UUID), software identifiers, IP Address, location data, cookie IDs, and crash data (through the use of either our own analytical tools or tolls provided by third parties, such as Crashlytics or Firebase). Device and network data is connected to the installation GUID.

We collect device and network data from all users. We collect and retain only the data we need to provide functionality, monitor product and service performance, conduct research, diagnose and repair crashes, detect bugs, and fix vulnerabilities in security or operations (in other words, fulfil our contract with you to provision the service).
Our AntiVirus and Internet security products require the collection of usage data to be fully functional. Some of the usage data we collect include:

[%u2026]

information about where our products and services are used, including approximate location, zip code, area code, time zone, the URL and information related to the URL of sites you visit online
[%u2026]

We use this Clickstream Data to provide you malware detection and protection. We also use the Clickstream Data for security research into threats. We pseudonymize and anonymize the Clickstream Data and re-use it for cross-product direct marketing, cross-product development and third party trend analytics.
« Last Edit: February 04, 2020, 11:47:27 AM by voyager.100 »

Offline bob3160

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Just curious if anyone is concerned about this,
https://www.pcmag.com/news/googles-location-tracking-faces-eu-investigation
"This new investigation adds to a list of 20 ongoing investigations happening into many large technology companies
including Google's parent company Alphabet, Facebook, Twitter, Tinder, and Apple."
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Offline Nodar

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Just curious if anyone is concerned about this,
https://www.pcmag.com/news/googles-location-tracking-faces-eu-investigation
"This new investigation adds to a list of 20 ongoing investigations happening into many large technology companies
including Google's parent company Alphabet, Facebook, Twitter, Tinder, and Apple."

What is the point of showing us that? that is not even about Avast, are you trying to cover the news which are about Avast with other news?

Offline bob3160

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Just curious if anyone is concerned about this,
https://www.pcmag.com/news/googles-location-tracking-faces-eu-investigation
"This new investigation adds to a list of 20 ongoing investigations happening into many large technology companies
including Google's parent company Alphabet, Facebook, Twitter, Tinder, and Apple."

What is the point of showing us that? that is not even about Avast, are you trying to cover the news which are about Avast with other news?
Not at all. But most posts in here treat the sharing by Avast as if it were the only sharing issue we have to worry about.
I'm simply pointing out that even if you plug one source of data sharing, there are many other sources that will still be going on.


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Offline Nodar

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So you finally admit that Avast sells data?
Ok....why does it sell our data?
It is just an Anti Virus company ...... what is the point exactly of selling our data?
You are saying that Avast is not the only sharing issue......but it is an Anti Virus company  it should protect our privacy not share it.
Is not this company should only protect the users' privacy and fight the viruses and the malwares?
And if you think that the what the company does is legal, then why it immediately shut down Jumpshot? the website says "Jumpshot has ceased operations. Thank you."  What a funny situation from Avast.
« Last Edit: February 04, 2020, 06:27:53 PM by Nodar »

Offline voyager.100

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Hello
https://www.pcmag.com/news/avast-to-end-browser-data-harvesting-terminates-jumpshot
Avast will no longer sell users' browser histories to third-party companies, the antivirus vendor said, following a PCMag-Motherboard investigation into the privacy risks around the data collection.

Late on Wednesday, Avast CEO Ondrej Vlcek announced his company plans to shut down operations at Jumpshot, the subsidiary in charge of selling the browser history data. "As CEO of Avast, I feel personally responsible and I would like to apologize to all concerned," he said in a statement.
The popular antivirus vendor previously claimed it could "de-identify" people's personal data from the browser history collection, thus preserving the user's privacy.
"Protecting people is Avast's top priority and must be embedded in everything we do in our business and in our products. Anything to the contrary is unacceptable," he said. "For these reasons, I—together with our board of directors—have decided to terminate the Jumpshot data collection and wind down Jumpshot's operations, with immediate effect."
***************************************************************************************************************
In response to the news, US Senator Ron Wyden (D-Oregon) told Motherboard: "Avast's past practice of marrying antivirus software with the secret mining of consumers' data was a terrible move. But the decision today to shutter its data broker subsidiary is a model for how companies should respond to criticism of privacy abuses. To stop future abuses, Congress needs to pass my bill to hold companies and their CEOs accountable for abusing Americans' personal information."

Offline Nodar

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So you finally admit that Avast sells data?
Ok....why does it sell our data?
It is just an Anti Virus company ...... what is the point exactly of selling our data?
You are saying that Avast is not the only sharing issue......but it is an Anti Virus company  it should protect our privacy not share it.
Is not this company should only protect the users' privacy and fight the viruses and the malwares?
And if you think that the what the company does is legal, then why it immediately shut down Jumpshot? the website says "Jumpshot has ceased operations. Thank you."  What a funny situation from Avast.

I still insist to get an answer for my question....

Offline bob3160

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So you finally admit that Avast sells data?
Ok....why does it sell our data?
It is just an Anti Virus company ...... what is the point exactly of selling our data?
You are saying that Avast is not the only sharing issue......but it is an Anti Virus company  it should protect our privacy not share it.
Is not this company should only protect the users' privacy and fight the viruses and the malwares?
And if you think that the what the company does is legal, then why it immediately shut down Jumpshot? the website says "Jumpshot has ceased operations. Thank you."  What a funny situation from Avast.

I still insist to get an answer for my question....
I've already answered that question.
We also know you have a single agenda based on some of your other posts.

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Offline Nodar

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I didn't understand  when you said "single agenda"......What did you mean exactly?
and if I have what you are talking about ........ we still know that Avast is wrong.....the right is with the majority.
« Last Edit: February 04, 2020, 06:50:06 PM by Nodar »

Offline Pondus

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So you finally admit that Avast sells data?
Ok....why does it sell our data?
It is just an Anti Virus company ...... what is the point exactly of selling our data?

You are saying that Avast is not the only sharing issue......but it is an Anti Virus company  it should protect our privacy not share it.
Is not this company should only protect the users' privacy and fight the viruses and the malwares?
And if you think that the what the company does is legal, then why it immediately shut down Jumpshot? the website says "Jumpshot has ceased operations. Thank you."  What a funny situation from Avast.

avast have a huge market share (400 mill +) but most is from free version, and free dont give much $ $ $ $ $

AV vendors market share (click on vendor for details)  https://metadefender.opswat.com/reports/anti-malware-market-share#!/







Offline Nodar

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Ok, thanks for the answer......but does this give the right to Avast to sell users' data?