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Author Topic: Viren Definitionen  (Read 1850 times)

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Offline querry992

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Viren Definitionen
« on: January 31, 2020, 09:30:57 PM »
Avast Premium holt keine Virendefinitionen mehr die letzten waren vom 20.1.2020 die vom 31.1.2020 werden zwar angezeigt aber nicht heruntergeladen .
Weiß jemand wie das problem behoben werden kann ?
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Offline DavidR

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Re: Viren Definitionen
« Reply #1 on: January 31, 2020, 10:07:37 PM »
Please post in English in this section of the forum or you can use the German language forum. https://forum.avast.com/index.php?board=24.0

Bitte poste in Englisch in dieser Sektion des Forums oder benutze das deutschsprachige Forum. https://forum.avast.com/index.php?board=24.0

Where are you seeing this information ?
Is it in the About Avast (Avast Tray Icon) or from the AvastUI Menu > Settings > Update section ?
The reason I ask is there is currently a disparity between the two.

You can also check the C:\Program Files\AVAST Software\Avast\defs sub folder to see what VPS yyou actually have.
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Offline sebastian.arendt

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Re: Viren Definitionen
« Reply #2 on: February 03, 2020, 12:55:50 PM »
I have the sameproblem. Avast free dosn't get new defintions for viruses. trying to install it once more, i got an error message, that avast wasn't able to resolve hosts:
############################## Schnipp #############################
2020-02-03 11:31:35.735ErrorAres[2376,14644]Unable to resolve hosts after 1261 ms (258, ?)
2020-02-03 11:31:37.422ErrorAres[2376,14644]Unable to resolve hosts after 1259 ms (258, ?)
2020-02-03 11:31:39.234ErrorAres[2376,14644]Unable to resolve hosts after 1263 ms (258, ?)
2020-02-03 11:31:41.109ErrorAres[2376,14644]Unable to resolve hosts after 1258 ms (258, ?)
2020-02-03 11:31:48.723ErrorAres[2376,14644]Unable to resolve hosts after 2501 ms (258, ?)
2020-02-03 11:31:54.381ErrorAres[2376,14644]Unable to resolve hosts after 4988 ms (258, ?)
2020-02-03 11:31:57.615ErrorAres[2376,14644]Unable to resolve hosts after 2501 ms (258, ?)
2020-02-03 11:32:02.961ErrorAres[2376,14644]Unable to resolve hosts after 4984 ms (258, ?)
2020-02-03 11:32:13.557ErrorAres[2376,14644]Unable to resolve hosts after 4995 ms (258, ?)
2020-02-03 11:32:17.980ErrorAres[2376,14644]Unable to resolve hosts after 3751 ms (258, ?)
2020-02-03 11:32:22.183ErrorAres[2376,14644]Unable to resolve hosts after 3752 ms (258, ?)
2020-02-03 11:32:26.433ErrorAres[2376,14644]Unable to resolve hosts after 3762 ms (258, ?)
2020-02-03 11:32:26.623Errordldwrap[2376,14644]HttpGet: dns resolves were not successfull during '~o_o~/stable/servers.def.vpx' downloading
################################# schnapp #################################

Anyone could help?

Win10 with (I guess?) all updates, if this is importand.

Thanks & regards
Sebastian
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Offline =Snake=

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Re: Viren Definitionen
« Reply #3 on: February 03, 2020, 01:39:13 PM »
@querry992 & @sebastiian.arendt

Hallo!

Move to https://forum.avast.com/index.php?board=24-0 as DavidR already told you. that's the German part of this forum.
 ;)
G =Snake=
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Offline Pondus

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Re: Viren Definitionen
« Reply #4 on: February 03, 2020, 01:48:19 PM »
Quote from: =Snake= on February 03, 2020, 01:39:13 PM
@querry992 & @sebastiian.arendt

Hallo!

Move to https://forum.avast.com/index.php?board=24-0 as DavidR already told you. that's the German part of this forum.
 ;)
G =Snake=
@sebastiian.arendt   is posting in english 




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Offline =Snake=

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Re: Viren Definitionen
« Reply #5 on: February 03, 2020, 01:58:58 PM »
Quote from: Pondus on February 03, 2020, 01:48:19 PM
Quote from: =Snake= on February 03, 2020, 01:39:13 PM
@querry992 & @sebastiian.arendt

Hallo!

Move to https://forum.avast.com/index.php?board=24-0 as DavidR already told you. that's the German part of this forum.
 ;)
G =Snake=
@sebastiian.arendt   is posting in english
I know. Reason: He didn't find the German section.  ;)
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Offline igor

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Re: Viren Definitionen
« Reply #6 on: February 03, 2020, 02:35:19 PM »
Can you please post/upload a bigger part of the log around the snippet? From this block it's not clear what URL exactly it's trying to resolve.
Thanks.
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Offline sebastian.arendt

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Re: Viren Definitionen
« Reply #7 on: February 04, 2020, 10:04:47 AM »
Thanks for your response, Igor.

Of course i can post the whole log:
################################ Schnipp ######################################

2020-02-03 11:31:31.189Infoinstup[2376,14644]Command: '"C:\Program Files\AVAST Software\Avast\setup\Sfx\instup.exe" /edition:1 /ga_clientid:3a6d0d5c-55c8-48d4-9099-58c9829a3d5b /prod:ais /sfx:lite /sfxstorage:C:\WINDOWS\Temp\asw.cd34f471e12d322a /cookie:mmm_cbd_dlp_005_009_e /ga_clientid:3a6d0d5c-55c8-48d4-9099-58c9829a3d5b /edat_dir:C:\WINDOWS\Temp\asw.18c9ba183d1761a2'
2020-02-03 11:31:31.189Infoinstup[2376,14644]CPU: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz,4
2020-02-03 11:31:31.189Infoinstup[2376,14644]OS: Windows 10 (10.0.18363) x64
2020-02-03 11:31:31.189Infoinstup[2376,14644]setup: x64
2020-02-03 11:31:31.189Infoinstup[2376,14644]Memory: 52% load. Phys:3910312/8257644K free, Page:4048672/8257644K free, Virt:135287116392/137438953344K free
2020-02-03 11:31:31.189Infoinstup[2376,14644]DISKs: C:\ - 23235MB free / 462GB total
2020-02-03 11:31:31.189Infoinstup[2376,14644]DISKs: E:\ - 1454MB free / 2GB total
2020-02-03 11:31:31.189Infoinstup[2376,14644]Running module version: instup.exe - '19.8.4793.0'
2020-02-03 11:31:31.189Infoinstup[2376,14644]Running module version: Instup.dll - '19.8.4793.0'
2020-02-03 11:31:31.189Infomutex[2376,14644]The ownership of the secure mutex has been successfully taken.
2020-02-03 11:31:31.189Infoinstup[2376,14644]Loading product state
2020-02-03 11:31:31.189Infoinstup[2376,14644]Guid = fd024d93-00ab-44f9-91fb-a00b1c8a329e, Created = 19:38:54 27.09.2016
2020-02-03 11:31:31.189Infoinstup[2376,14644]Persistent Guid = f94d8cb9-8165-42d6-9915-0a3824628908, Created = 19:38:54 27.09.2016
2020-02-03 11:31:31.189Infoinstup[2376,14644]ProductId = ais
2020-02-03 11:31:31.189Infoinstup[2376,14644]Edition = 1
2020-02-03 11:31:31.189Infoinstup[2376,14644]RealEdition = 1
2020-02-03 11:31:31.189Infoinstup[2376,14644]SubEdition =
2020-02-03 11:31:31.189Infoinstup[2376,14644]Installed Part info:
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'jrog2' = 'jrog2', 1343 (0x0000053F), 12:14:15 20.01.2020
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'program' = 'prg_ais', 319293785 (0x13080959), 11:19:45 19.09.2019
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'setup' = 'setup_ais', 319293785 (0x13080959), 11:19:45 19.09.2019
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'vps' = 'vps_windows', 536944642 (0x20012002), 12:14:17 20.01.2020
2020-02-03 11:31:31.189Infoinstup[2376,14644]Latest Part info:
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'jrog2' = 'jrog2', 1353 (0x00000549), 17:21:13 28.01.2020
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'program' = 'prg_ais', 319293785 (0x13080959), 11:19:45 19.09.2019
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'setup' = 'setup_ais', 319293785 (0x13080959), 11:19:45 19.09.2019
2020-02-03 11:31:31.189Infoinstup[2376,14644]Part 'vps' = 'vps_windows', 536946688 (0x20012800), 17:21:15 28.01.2020
2020-02-03 11:31:31.189Infoinstup[2376,14644]Backing up 'C:\Program Files\AVAST Software\Avast\setup\setup.ini' to registry
2020-02-03 11:31:31.563Infoinstup[2376,14644]'C:\Program Files\AVAST Software\Avast\setup\setup.ini' successfully backed up to registry
2020-02-03 11:31:31.579Infousnca[2376,14644]USN cache loaded from the disk.
2020-02-03 11:31:31.625Infopart[2376,14644]SetInstalled: Part package part-jrog2-53f.vpx is installed.
2020-02-03 11:31:31.641Infopart[2376,14644]SetInstalled: Part package part-prg_ais-13080959.vpx is installed.
2020-02-03 11:31:31.719Infoinstcore[2376,14644]PkgLoadProductInfo: product XML was successfully loaded for part 'program'.
2020-02-03 11:31:31.719Infopart[2376,14644]SetInstalled: Part package part-setup_ais-13080959.vpx is installed.
2020-02-03 11:31:31.766Infoinstcore[2376,14644]PkgLoadProductInfo: product XML was successfully loaded for part 'setup'.
2020-02-03 11:31:31.766Infopart[2376,14644]SetInstalled: Part package part-vps_windows-20012002.vpx is installed.
2020-02-03 11:31:31.782Infoinstcore[2376,14644]PkgLoadProductInfo: product XML was successfully loaded for part 'vps'.
2020-02-03 11:31:31.782Infoinstup[2376,14644]Loading Proxy settings
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-Type: 'no proxy'
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-Authorization: 'no authentication'
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-Port: '8080'
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-Name: ''
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-User: ''
2020-02-03 11:31:31.782Infoinstup[2376,14644]Proxy-Pass: '???'
2020-02-03 11:31:31.797Warningini_access[2376,14644]failed to read from ini file C:\WINDOWS\Temp\asw.cd34f471e12d322a\config.def.ini
2020-02-03 11:31:31.797Infoshepsync[2376,14644]Wait interval 60
2020-02-03 11:31:31.938Infoshepsync[2376,14644]Trying server IP address '5.62.48.205'
2020-02-03 11:31:33.078Infoshepsync[2376,14644]Download of config file config.def from shepherd.ff.avast.com succeeded.
2020-02-03 11:31:33.328Infoshepsync[2376,14644]Config file C:\WINDOWS\Temp\asw.cd34f471e12d322a\config.def successfully updated
2020-02-03 11:31:33.344Infoshepsync[2376,14644]Postpone interval was reset
2020-02-03 11:31:33.375Warningini_access[2376,6948]failed to read from ini file C:\ProgramData\AVAST Software\Avast\burger_client.ini
2020-02-03 11:31:33.375Infowizard[2376,14644]Running module version: HTMLayout.dll - '3.3.2.1'
2020-02-03 11:31:33.391Infowizard[2376,14644]Loaded module version: C:\WINDOWS\Temp\asw.cd34f471e12d322a\HTMLayout.dll - '3.3.2.1'
2020-02-03 11:31:34.422Infowizard[2376,14644]Setup gui was successfully started.
2020-02-03 11:31:34.422Infoinstcore[2376,14644]Sfx setup update has started.
2020-02-03 11:31:34.438Noticeservers[2376,14644]Load: 'urlpgm' key used as the program repository.
2020-02-03 11:31:34.453Infoservers[2376,14644]Server definition(s) loaded from 'C:\WINDOWS\Temp\asw.cd34f471e12d322a\servers.def'
2020-02-03 11:31:35.735ErrorAres[2376,14644]Unable to resolve hosts after 1261 ms (258, ?)
2020-02-03 11:31:37.422ErrorAres[2376,14644]Unable to resolve hosts after 1259 ms (258, ?)
2020-02-03 11:31:39.234ErrorAres[2376,14644]Unable to resolve hosts after 1263 ms (258, ?)
2020-02-03 11:31:41.109ErrorAres[2376,14644]Unable to resolve hosts after 1258 ms (258, ?)
2020-02-03 11:31:48.723ErrorAres[2376,14644]Unable to resolve hosts after 2501 ms (258, ?)
2020-02-03 11:31:54.381ErrorAres[2376,14644]Unable to resolve hosts after 4988 ms (258, ?)
2020-02-03 11:31:57.615ErrorAres[2376,14644]Unable to resolve hosts after 2501 ms (258, ?)
2020-02-03 11:32:02.961ErrorAres[2376,14644]Unable to resolve hosts after 4984 ms (258, ?)
2020-02-03 11:32:13.557ErrorAres[2376,14644]Unable to resolve hosts after 4995 ms (258, ?)
2020-02-03 11:32:17.980ErrorAres[2376,14644]Unable to resolve hosts after 3751 ms (258, ?)
2020-02-03 11:32:22.183ErrorAres[2376,14644]Unable to resolve hosts after 3752 ms (258, ?)
2020-02-03 11:32:26.433ErrorAres[2376,14644]Unable to resolve hosts after 3762 ms (258, ?)
2020-02-03 11:32:26.623Errordldwrap[2376,14644]HttpGet: dns resolves were not successfull during '~o_o~/stable/servers.def.vpx' downloading
############################### Schnapp ################################

Kind regards
Sebastian
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Offline sebastian.arendt

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Re: Viren Definitionen
« Reply #8 on: February 05, 2020, 12:54:24 PM »
The initial problem, that the virusdefinition was not updated, is resolved.
Thanks to bob3160 for this link:
https://www.avast.com/faq.php?article=AVKB204

Kind regards
Sebastian
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Offline bob3160

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Re: Viren Definitionen
« Reply #9 on: February 05, 2020, 10:27:53 PM »
Quote from: sebastian.arendt on February 05, 2020, 12:54:24 PM
The initial problem, that the virusdefinition was not updated, is resolved.
Thanks to bob3160 for this link:
https://www.avast.com/faq.php?article=AVKB204

Kind regards
Sebastian
Happy to help. Glad the problem is solved. :)
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