« previous next »
Pages: [1]   Go Down

Author Topic: Avast Business Antivirus - Managed fails to load on start-up after Avast update  (Read 3662 times)

0 Members and 1 Guest are viewing this topic.

Offline Pookey2

  • Newbie
  • *
  • Posts: 1
Avast Business Antivirus - Managed fails to load on start-up after Avast update
« on: January 25, 2020, 04:34:51 PM »
Avast Business Antivirus - Managed fails to load on start-up.
Avast AV installation worked fine on 23 Jan 2020.
Problem occured after latest Avast update.
- Tray Icon Message: You are unprotected
- Screen Console will not launch...
- Screen message "Loading. This shouldn't take long"
- No change after 1 hour
- No change after reboot
Logged

Offline mickey.b

  • Business Senior Support Technician
  • Avast team
  • Full Member
  • *
  • Posts: 137
    • Avast Business Technical Support
Re: Avast Business Antivirus - Managed fails to load on start-up after Avast update
« Reply #1 on: February 10, 2020, 09:33:16 PM »
Quote from: Pookey2 on January 25, 2020, 04:34:51 PM
Avast Business Antivirus - Managed fails to load on start-up.
Avast AV installation worked fine on 23 Jan 2020.
Problem occured after latest Avast update.
- Tray Icon Message: You are unprotected
- Screen Console will not launch...
- Screen message "Loading. This shouldn't take long"
- No change after 1 hour
- No change after reboot

I'd recommend creating a case at https://www.avast.com/business-support-contact if you haven't done so already. We'll probably need log files following the instructions of Submitting a support file using the Avast Support Tool
Logged
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support
Pages: [1]   Go Up
« previous next »