« previous next »
Pages: [1]   Go Down

Author Topic: virus definitions download failed (forbidden)  (Read 2377 times)

0 Members and 1 Guest are viewing this topic.

Offline paul990

  • Newbie
  • *
  • Posts: 1
virus definitions download failed (forbidden)
« on: February 16, 2020, 05:54:51 PM »
I just tried to install Avast Security on my Mac laptop (OS 10.13)
I got the above message.
I quit my browser first and do not have any other antivirus program.
What am I doing wrong?
Logged

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 931
  • Product manager of Avast Security for Windows
Re: virus definitions download failed (forbidden)
« Reply #1 on: February 21, 2020, 02:12:39 PM »
please send us support package that will contain all the logs - Help > Avast Technical Support > Generate Support Package

Quote from: paul990 on February 16, 2020, 05:54:51 PM
I just tried to install Avast Security on my Mac laptop (OS 10.13)
I got the above message.
I quit my browser first and do not have any other antivirus program.
What am I doing wrong?
Logged
Quality is also a feature.

Offline ian.stillman

  • Newbie
  • *
  • Posts: 1
Re: virus definitions download failed (forbidden)
« Reply #2 on: November 19, 2020, 05:44:47 PM »
I am also getting this error. I tried to uninstall and on re-install It says that its forbidden.
Logged
Pages: [1]   Go Up
« previous next »