Author Topic: Blue Screen of Death on SANDBOX  (Read 1809 times)

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Offline Lord7

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Blue Screen of Death on SANDBOX
« on: February 19, 2020, 10:47:41 AM »
So I'm trying to use Steam in Avast sandbox, and whenever I launch it using Sandbox, it shows the following in sequence :

Checking for Update
Downloading Update
Extracting Package
Failed to Install, Reverting Back

Then it shows me the login portion for Steam, but When I enter my login credentials, it suddenly crashes and gives me Blue Screen of Death
I also tried to install Steam directly from Sandbox (Ran Steam Setup in Sandbox), that's when i found out I can't even Create a New Folder in Sandbox, nor can I install it, it again gives me the BSOD

So I'm assuming that SANDBOX isn't allowed to make changes to my computer file, which leads to the BSOD
Can someone help me fix this?
I'm on Windows 10 Pro

Offline Asyn

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Re: Blue Screen of Death on SANDBOX
« Reply #1 on: February 19, 2020, 11:29:39 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lord7

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Re: Blue Screen of Death on SANDBOX
« Reply #2 on: February 19, 2020, 12:03:41 PM »
-Avast Premium
-Version : 19.8.2393 (build 19.8.4257.552)
-OS : Windows 10 Pro 64 Bit, Build 1809 afaik
-Nope :/ Got Pre-installed Windows Defender tho
-None :P

Offline Asyn

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Re: Blue Screen of Death on SANDBOX
« Reply #3 on: February 19, 2020, 12:13:54 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Lord7

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Re: Blue Screen of Death on SANDBOX
« Reply #4 on: February 19, 2020, 02:05:05 PM »
Cannot generate support file , error code  : 12029

Offline Asyn

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Re: Blue Screen of Death on SANDBOX
« Reply #5 on: February 19, 2020, 02:20:25 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0