It appears to be related to a known bug issue. If you would like to be added to the bug ticket (the more people that report this issue after we confirm your issue is related to this bug ticket, the higher priority our development/production team will fix this issue), please create a new technical support case at
https://www.avast.com/business-support-contact and comment what the issue is, and that it could be related to bug ticket#
CBC-10294. Other helpful information to include for effected devices are:
- Operating system(s)
- Agent version(s)
- Program version(s)
- Virus definition version(s)
The more details you can provide the easier and faster it will be for our development/production team to identify and fix this bug. Otherwise, you may also wish to call or chat with us to check the status of this bug ticket number above.