Author Topic: Version: 20.1 (February 2020)  (Read 41555 times)

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Offline helena.potancokova

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Re: NEW Version: 20.1 (February 2020)
« Reply #90 on: March 08, 2020, 02:51:40 PM »
UI Failed to Load after update! This is really embarrassing. Your protection is running, but the UI is having a really bad day.

Avast really??? All users, be careful about updates.
v20.1.2397

Offline Asyn

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Re: NEW Version: 20.1 (February 2020)
« Reply #91 on: March 08, 2020, 02:57:52 PM »
UI Failed to Load after update! This is really embarrassing. Your protection is running, but the UI is having a really bad day.
-> https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
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Offline bob3160

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Re: NEW Version: 20.1 (February 2020)
« Reply #92 on: March 08, 2020, 03:19:13 PM »
UI Failed to Load after update! This is really embarrassing. Your protection is running, but the UI is having a really bad day.
-> https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load
Unfortunately these instructions are outdated. Time for Avast to revise the instructions.
The interface no longer has a Component option.
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Offline chris..

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Re: NEW Version: 20.1 (February 2020)
« Reply #93 on: March 08, 2020, 03:41:02 PM »
UI Failed to Load after update! This is really embarrassing. Your protection is running, but the UI is having a really bad day.
-> https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load
Unfortunately these instructions are outdated. Time for Avast to revise the instructions.
The interface no longer has a Component option.
I don't understand, for me the instructions of the article are good , there is no more question about Component option.
Simply starting or restarting avast antivirus in the Windows Services console (explained in the article) is enough to remove the message "UI failed to load"....at least for me and my experience last week on one of my devices that had this problem.
« Last Edit: March 08, 2020, 03:45:21 PM by chris.. »

Offline Asyn

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Re: NEW Version: 20.1 (February 2020)
« Reply #94 on: March 08, 2020, 04:03:23 PM »
UI Failed to Load after update! This is really embarrassing. Your protection is running, but the UI is having a really bad day.
-> https://support.avast.com/article/Troubleshoot-Embarrassing-UI-Failed-load
Unfortunately these instructions are outdated. Time for Avast to revise the instructions.
The interface no longer has a Component option.
I don't understand, for me the instructions of the article are good , there is no more question about Component option.
Simply starting or restarting avast antivirus in the Windows Services console (explained in the article) is enough to remove the message "UI failed to load"....at least for me and my experience last week on one of my devices that had this problem.
+1 No idea what Bob means. ???
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: NEW Version: 20.1 (February 2020)
« Reply #95 on: March 08, 2020, 04:50:04 PM »
My reply was for the Further recommendations section.
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Offline chris..

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Re: NEW Version: 20.1 (February 2020)
« Reply #96 on: March 08, 2020, 09:47:04 PM »
Was your intervention required on this post-it topic?  :-\
Especially starting with "unfortunately" which can stop the member from trying the basic procedure in the article (restart the avast service)... which has a good chance to work before going to "Further recommendations".
You have other ways - I think  ;) - to point out to avast that their FAQs are a bit outdated.

Offline bob3160

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Re: NEW Version: 20.1 (February 2020)
« Reply #97 on: March 08, 2020, 10:32:39 PM »
Was your intervention required on this post-it topic?  :-\
Especially starting with "unfortunately" which can stop the member from trying the basic procedure in the article (restart the avast service)... which has a good chance to work before going to "Further recommendations".
You have other ways - I think  ;) - to point out to avast that their FAQs are a bit outdated.
Did you get up on the wrong side of the bed this morning ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline chris..

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Re: NEW Version: 20.1 (February 2020)
« Reply #98 on: March 08, 2020, 10:36:56 PM »
Was your intervention required on this post-it topic?  :-\
Especially starting with "unfortunately" which can stop the member from trying the basic procedure in the article (restart the avast service)... which has a good chance to work before going to "Further recommendations".
You have other ways - I think  ;) - to point out to avast that their FAQs are a bit outdated.
Did you get up on the wrong side of the bed this morning ???
That wasn't my question, and you didn't answer it. ;)
I'm not asking if you came across a virus yesterday in San Diego... ???
« Last Edit: March 08, 2020, 10:41:03 PM by chris.. »

Offline bob3160

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Re: NEW Version: 20.1 (February 2020)
« Reply #99 on: March 08, 2020, 10:48:36 PM »
Was your intervention required on this post-it topic?  :-\
Especially starting with "unfortunately" which can stop the member from trying the basic procedure in the article (restart the avast service)... which has a good chance to work before going to "Further recommendations".
You have other ways - I think  ;) - to point out to avast that their FAQs are a bit outdated.
Did you get up on the wrong side of the bed this morning ???
That wasn't my question, and you didn't answer it. ;)
I'm not asking if you came across a virus yesterday in San Diego... ???
I might have :(  I'm currently taking cold and flew medication.
Part one of the instructions are fine but if you need to go beyond that, then you run into a problem.
I have informed Avast via another method to look into updating their facts section.
Have a nice day.
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Offline menziller

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Re: NEW Version: 20.1 (February 2020)
« Reply #100 on: March 09, 2020, 07:42:08 PM »
I also encountered the same "self-updating" behaviour reported by other users:
my Win10 system with Avast free has updated today to 20.1 (from 19.3) despite my setting "Ask when an update is available".
Indeed, to be precise, the program yesterday popped up a notice about a new release being available (just as it had done with the updates between 19.3 and 20.1, which I refused) but, despite my denial, at the following system boot (this morning) I got a message saying something like "Congratulations! Your Avast has been updated".
-> https://forum.avast.com/index.php?topic=232420.msg1537052#msg1537052
Thanks.

Offline extrememk

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Re: NEW Version: 20.1 (February 2020)
« Reply #101 on: March 09, 2020, 09:14:19 PM »
Hi

With latest update (ver. 20.1.2397 - build 20.1.5069.558) "Password Protect" doesn't work for "right click on Avast System try icon and disable it", but works when i want to open avast.
Please fix this, because everyone can disable it.

Thanks in advance.

Offline bob3160

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Re: NEW Version: 20.1 (February 2020)
« Reply #102 on: March 09, 2020, 09:34:20 PM »
Hi

With latest update (ver. 20.1.2397 - build 20.1.5069.558) "Password Protect" doesn't work for "right click on Avast System try icon and disable it", but works when i want to open avast.
Please fix this, because everyone can disable it.

Thanks in advance.
This definitively needs work.
I can disable the shields without the password but need to enter the password to turn the protection on again.
Which makes no sense. I'm alerting Avast Thanks for reporting.
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Offline Asyn

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Re: NEW Version: 20.1 (February 2020)
« Reply #103 on: March 10, 2020, 04:59:44 AM »
I also encountered the same "self-updating" behaviour reported by other users:
my Win10 system with Avast free has updated today to 20.1 (from 19.3) despite my setting "Ask when an update is available".
Indeed, to be precise, the program yesterday popped up a notice about a new release being available (just as it had done with the updates between 19.3 and 20.1, which I refused) but, despite my denial, at the following system boot (this morning) I got a message saying something like "Congratulations! Your Avast has been updated".
-> https://forum.avast.com/index.php?topic=232420.msg1537052#msg1537052
Thanks.
You're welcome.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jacques.subileau

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Re: NEW Version: 20.1 (February 2020)
« Reply #104 on: March 12, 2020, 10:12:54 AM »
I was asked to restart my computer this morning by avast so I did. I still have the same build 20.1.2397 (version 20.1.5069.559) and the same version interface 1.0.460. So why did Avast asked me to restart as I can't see any change ?
Main: Win10 Family 20H2 64bit / Core i7-6500 2.5GHz / 8GB RAM / Avast free 21.2
Other: Win10 Family 20H2 64bit / Core i5-7200 2.5GHz / 8GB RAM / Avast free 21.2