Consumer Products > Avast SecureLine VPN
Poor performance
Cherie9:
I have never experienced such a poor performing VPN.
I am in Australia, using a connection at an Australian point (Melbourne) - yet for multiple sites i cannot pay while the VPN is on (eg pawshake, target). this has happen multiple times. What good is a VPN when i have to turn it on and off to use my credit card. I am not trying to use the VPN to get round geo-blocking or anything else, just normal sites.
r@vast:
Hi,
I was able to get to https://www.pawshake.com.au/ whilst connected to the Melbourne VPN location.
Could you clarify the issue you are experiencing (perhaps attach a screenshot).
Cherie9:
I can get to the pawshake site but I cannot pay with a credit card without turning off the vpn.
today i was unable to load this site. Issue immediately resolves after turning off the VPN. https://www.choicehotels.com/en-au/victoria/greensborough/comfort-inn-hotels/au856
Access Denied
You don't have permission to access "http://www.choicehotels.com/en-au/victoria/greensborough/comfort-inn-hotels/au856" on this server.
Reference #18.3a4e6168.1582954019.2a7346f2
The websites issues vary - sometimes they wont load, and sometimes payment is not allowed.
r@vast:
Hi,
I will ask our VPN team to check. It seems that our VPN IPs have been abused.
(Generally, because some user used it for sending SPAM)
celloshop:
Is the credit card problem similar to one I'm having with my email. Frontier won't send the email unless I turn off VPN. Started doing this over the weekend, has been fine previously.
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