Author Topic: New Version: 80.0  (Read 5884 times)

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Offline schmidthouse

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Re: New Version: 80.0
« Reply #15 on: March 06, 2020, 06:07:07 PM »
ASB has started 'Freezing' constantly with more then one Tab opened.
Didn't notice any issue yesterday, just seemed to start today???

Version 80.0.3571.123 (Official Build) (beta) (64-bit)

Edit: Did a clean install of ASB. See if that resolves the issue.

Did not resolve the issue, Any more then one tab and Browser freezes often

Edit: Have rebooted second time and the issue seems to have dissipated. Seems strange ???
« Last Edit: March 06, 2020, 07:30:41 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.7.2422b/Secureline v.5.6.4982/ADU v.20.1b/VS 5.77/ASB v.84b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.7.2422b/ADU v.20.1b/ASB v.84b/SANDBOXIE/Prey Project/HotSpot Shield vpn
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
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Offline ondrejz

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Re: New Version: 80.0
« Reply #16 on: March 12, 2020, 10:48:07 AM »
ASB has started 'Freezing' constantly with more then one Tab opened.
Didn't notice any issue yesterday, just seemed to start today???

Version 80.0.3571.123 (Official Build) (beta) (64-bit)

Edit: Did a clean install of ASB. See if that resolves the issue.

Did not resolve the issue, Any more then one tab and Browser freezes often

Edit: Have rebooted second time and the issue seems to have dissipated. Seems strange ???

Hello, please can you provide us more information on how the freezing looks? Can you record a video?
Can you send us Diagnostic Information from about page?
Can you please check task manager if there are enough resources? I mean it can be browser who use a lot of resources or something else.. Or it may not be visible at all..
What Video card do you have? Is it this one? https://support.hp.com/lt-en/document/c05318840
Did you try Chrome at the same time?

Thanks
« Last Edit: March 12, 2020, 10:50:19 AM by ondrejz »

Offline schmidthouse

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Re: New Version: 80.0
« Reply #17 on: March 17, 2020, 05:10:58 PM »
After latest beta update Bank Mode does not disengage when X'd out. Doesn't revert back to the desktop, just hangs on Blue Screen. Have to shut down Laptop to clear the Blue Screen.
Something not right after latest update. Version  80.0.3621.133 (Official Build) (beta) (64-bit)
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.7.2422b/Secureline v.5.6.4982/ADU v.20.1b/VS 5.77/ASB v.84b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.7.2422b/ADU v.20.1b/ASB v.84b/SANDBOXIE/Prey Project/HotSpot Shield vpn
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE PROTECTION

Offline Libor Šlechta

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Re: New Version: 80.0
« Reply #18 on: March 18, 2020, 12:42:44 PM »
Hello schmidthouse,

Thank you for reporting. Unfortunately, I am not able to replicate your problem.

Could you please share with us more information so we can investigate the issue?

We will need Diagnostic information (secure://settings/diagnosticInfo) and AV logs. Currently we are mainly interested in szb.log and AvastUI.log from C:\ProgramData\Avast Software\Avast\log but it would be nice if you could share us all the logs from this directory.

Offline schmidthouse

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Re: New Version: 80.0
« Reply #19 on: March 18, 2020, 04:17:35 PM »
Hello schmidthouse,

Thank you for reporting. Unfortunately, I am not able to replicate your problem.

Could you please share with us more information so we can investigate the issue?

We will need Diagnostic information (secure://settings/diagnosticInfo) and AV logs. Currently we are mainly interested in szb.log and AvastUI.log from C:\ProgramData\Avast Software\Avast\log but it would be nice if you could share us all the logs from this directory.

Thanks for your reply, appreciated.
Since you can't reproduce this issue I will investigate further on my end first, to see if there is some conflict here on my machine
***HP ENVY 15K LT W10 Pro 2004 64Bit/750GB HD/16GB Ram/Avast Premium 20.7.2422b/Secureline v.5.6.4982/ADU v.20.1b/VS 5.77/ASB v.84b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 2004 64Bit/1TB HD/8GB Ram/Avast Premium 20.7.2422b/ADU v.20.1b/ASB v.84b/SANDBOXIE/Prey Project/HotSpot Shield vpn
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE PROTECTION

Offline Libor Šlechta

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Re: New Version: 80.0
« Reply #20 on: March 19, 2020, 09:22:40 AM »
You are welcome.

OK, but don't hesitate to ask for help with investigation we will be happy to aid you.