Author Topic: Virus Chest will not work  (Read 11018 times)

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troypulk

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Re: Virus Chest will not work
« Reply #15 on: August 21, 2006, 06:16:14 PM »
Thanks I'll do that

One things for sure, my Avast still works. It's just that the virus chest will not.

I found a "test virus" and every thing works but it does not have the choice to send the virus to the virus chest.


Offline Lisandro

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Re: Virus Chest will not work
« Reply #16 on: August 21, 2006, 07:56:40 PM »
Troy, delete all the folder: <avast>\DATA\chest
And try again...  ;)
The best things in life are free.

troypulk

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Re: Virus Chest will not work
« Reply #17 on: August 22, 2006, 07:18:50 AM »
I made a mistake,

I went to http://www.eicar.org/anti_virus_test_file.htm and tried all of their virus's some of them just said delete connection and another one did say put it into the virus chest. but when I tried to put in the virus chest I got the following error.

also, I removed the Virus Chest file in the Data folder as you said before the virus test and got the same error.
Quote
"avast!: Virus chest server is not running. RPC communication failed."

troypulk

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Re: Virus Chest will not work
« Reply #18 on: August 26, 2006, 09:46:31 PM »
Hello,

Another update

I completely un-installed Avast using the un-install program, I then went through the computer myself looking for any residual files.

Then I installed an older version: Avast 4.6.652

This did not fix the Virus Chest

So as a result, I will use Avast anyway. If I get a Virus I will just delete it.

In the future if Avast causes any problems for me I'll just get a different Anti-virus program.

If anybody has any idea's as to how to fix my Virus Chest just let me know and I'll try it.

Thanks for all your help

Offline DavidR

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Re: Virus Chest will not work
« Reply #19 on: August 27, 2006, 12:44:42 AM »
Well you also have a move/rename and repair (if the infected file is one that can be repaired) options, see example image. These are preferable to deletion, they at least give you options and time to investigate. With the move option you have to make a not of where it was located as the move folder is outside the chest, so if you need to move it back you have to know where to send it.
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troypulk

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Re: Virus Chest will not work
« Reply #20 on: August 27, 2006, 04:18:50 AM »
Hello,

I was just looking in the folder: Avast4\DATA\log\Error.log and found the following.

Can anybody decipher this?

Error in aswChestC: chestOpenList Error 1753.
aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.
aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().
Internal error has occurred in module ChestS, function chestStart.


Offline vojtech

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Re: Virus Chest will not work
« Reply #22 on: August 28, 2006, 10:53:26 AM »
Please change loging level to 'Info' in avast settings, restart the 'avast! Antivirus' service and post contents of 'Info.log'.

troypulk

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Re: Virus Chest will not work
« Reply #23 on: August 28, 2006, 11:13:25 PM »
Quote
post contents of 'Info.log'

8/28/2006 2:03:50 PM SYSTEM 1672 Info from aswChestS: chestStop. 
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestInit. 
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestStart TcpIp=0 Lrpc=1. 
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS:chestAddSystemFiles. 
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestStop. 
8/28/2006 2:05:20 PM SYSTEM 1660 Library Setiface.dll was successfully updated.
8/28/2006 2:06:22 PMTroy  Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnInitDialog() - timer is active. 
8/28/2006 2:06:23 PMTroy  Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnTimer() - Test memory started.. 
8/28/2006 2:06:41 PMTroy  Pulkrabek 2600 aswSplash - program run information: ScanWithThread() - thread completed. 
8/28/2006 2:06:42 PMTroy  Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnCancel(). 
8/28/2006 2:06:42 PMTroy  Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::RunMainApplication(). 
8/28/2006 2:06:43 PMTroy  Pulkrabek 2660 ASWSIMPLE program run information: Initialization of libraries is correct. 
8/28/2006 2:06:43 PMTroy  Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::SkinCorrect() > LoadSkinObjects() is called. 
8/28/2006 2:06:48 PMTroy  Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::UseSkinClick() szMyString=chest. 
8/28/2006 2:06:49 PMTroy  Pulkrabek 2704 Info from aswChestC: chestGetHandle. 
8/28/2006 2:06:49 PMTroy  Pulkrabek 2704 Info from aswChestC: chestOpenList. 
8/28/2006 2:06:49 PMTroy  Pulkrabek 2704 Info from aswChestC: chestCloseList. 
8/28/2006 2:06:49 PMTroy  Pulkrabek 2704 Info from aswChestC: chestFreeHandle. 
8/28/2006 2:06:49 PMTroy  Pulkrabek 2704 aswChestInterface - program run information: CaswChestActionLogDlg::OnInitDialog() is called. 
8/28/2006 2:06:52 PMTroy  Pulkrabek 2704 aswChestInterface - program run information: CaswChestActionLogDlg::DestroyWindow() is called. 
8/28/2006 2:06:53 PMTroy  Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::UseSkinClick() szMyString=close. 
8/28/2006 2:06:53 PMTroy  Pulkrabek 2660 ASWSIMPLE program run information: Simple dialog is closed.. 
8/28/2006 2:09:07 PMTroy  Pulkrabek 2460 aswLogViewer - program run information: CLogListView::OnExportWholeList() is called. 

« Last Edit: August 28, 2006, 11:23:00 PM by Troy Pulkrabek »

Offline vojtech

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Re: Virus Chest will not work
« Reply #24 on: August 29, 2006, 11:11:50 AM »
What is your system folder, is it C:\WINDOWS\system32 ?

qzhang86

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Re: Virus Chest will not work
« Reply #25 on: August 31, 2006, 08:41:13 PM »
Hi Troy,
  I had the same problem as u described
''Description: Virus chest server is not running. RPC communication failed.'' and it's being solved by simply right click 'my computer' => manage=> service and application=> service=>In the right column, look at the state of services avast! Antivirus and Remote Procedure Call (RPC).
If any of these services is not set to start automatically, set it that way (right-click it and select PROPERTIES and set STARTUP TYPE to AUTOMATIC). And the 'status' has to be 'started'.
Restart the computer.   : )
Try that way if it helps~~~~

troypulk

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Re: Virus Chest will not work
« Reply #26 on: September 03, 2006, 07:32:41 AM »
Quote
What is your system folder, is it C:\WINDOWS\system32 ?


Yes

troypulk

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Re: Virus Chest will not work
« Reply #27 on: September 03, 2006, 07:51:49 AM »
Thanks for your help qzhang86,

Everthing in my services.msc folder concerning Avast and RPC was set correctly as you said, except the mail and web scanners were set to start manually, so i set them to start automatically.

Then I restarted the computer and it did not fix the problem, thanks anyway.


Offline DavidR

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Re: Virus Chest will not work
« Reply #28 on: September 03, 2006, 03:02:24 PM »
Those two services are meant to start manually by default, this is I suppose because if you aren't using the Web Shield or Internet mail providers you don't want them started automatically. If you are using the two providers then the service will be started and the two providers then started.
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