Have Avast Premium Security for a long time, they did some update and suddenly did not my wifi work?
Called support and he said after searching that I had a hidden McAfee that did that this happen and if I wonted it fixed.
I have never installed McAfee and Avast has worked fine until this update, otherwise I am hacked and the Avast don´t work?
Had to pay over 79 dollar for a quick fix, he removed the hidden files.
Why was I charged he said that because it was a third part that conflicted with Avast.
But everything had been working fine before, why now?
Mail them and asked for refund then I got a response that they should look in to my case and I should contact them after 5 working days if I not have heard from them.
I email them after 7 working days, now answer.
Email after 2 weeks now answer?
Now it has gone over a month and still no answer or explanation.
I work with computers so I now that I did not install McAfee of accident or what ever.
I think that is very rude to me as a customer not to write back.
Avast should go out with a list of all third programs that can conflict with Avast so everybody now.
I fell that they cheated me of my money and don´t even reply, bad advertising for such a big company.
That is my opinion!