I got billed, after free trial

[Antonio552]

Hello,
I got billed from avast, so I started the free 60 days trial even I didn't get any email verification from avast, but after some time my computer got messed up so I backed it up to some date, so avast premium also got back to free version i had...and today I got billed I don't have any information about my avast account no id or order number...What should i do?

[Pondus]

Why does anyone give away credit card info for a FREE trail ?

Orders, Subscriptions, and Refunds - FAQs  >>  https://support.avast.com/en-ww/article/Order-Renew-Refund-FAQ

[Antonio552]

It's my first time and last to give credit info for that stuff, I tried to Resend paid license file but my email is not registerd, but i loged in avast profile with mail, and I have acc but there are NO subscriptions. I only have referance number on transaction. What should I do, I'am an idiot for this things

[bob3160]

Contact Sales:  https://support.avast.com/en-us/contact/enter/
If you don't have an order # use 00000000 then explain your problem.

[Antonio552]

Thanks,
I sent the transaction information to find it, but I didn't get any feedback, how long does this process usually take?
i did not send a picture of the bank receipt, is that a problem?

[bob3160]

Thanks,
I sent the transaction information to find it, but I didn't get any feedback, how long does this process usually take?
i did not send a picture of the bank receipt, is that a problem?

A few days. Wait for the reply.