Author Topic: Private<—>Public Profile Issue  (Read 1467 times)

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Offline smc425

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Private<—>Public Profile Issue
« on: March 10, 2020, 12:11:05 AM »
I just updated my Avast Premium Security to the latest version 20.1 and now the Network Profile option in Protection->Firewall settings is stuck on Public. The arrow tab will not slide over to the left. I had the same issue with the previous software, where the arrow slider would immediately revert back to Public network continuously. Now the arrow remains locked in Public setting. I was hoping this latest release fixed this glitch but apparently in my case it has not.

Offline bob3160

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Re: Private<—>Public Profile Issue
« Reply #1 on: March 10, 2020, 01:00:32 AM »
I just updated my Avast Premium Security to the latest version 20.1 and now the Network Profile option in Protection->Firewall settings is stuck on Public. The arrow tab will not slide over to the left. I had the same issue with the previous software, where the arrow slider would immediately revert back to Public network continuously. Now the arrow remains locked in Public setting. I was hoping this latest release fixed this glitch but apparently in my case it has not.
Have you restarted the computer? If a second restart still makes no difference,
try a repair.

Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
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Offline smc425

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Re: Private<—>Public Profile Issue
« Reply #2 on: March 13, 2020, 03:48:38 AM »
No luck on the restarts or the repair. Does anyone else have their network profile(arrow slider)stuck to the right on Public?

Offline Asyn

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Re: Private<—>Public Profile Issue
« Reply #3 on: March 13, 2020, 05:41:06 AM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0