Author Topic: Need help to recive my purchased avast secureline vpn subscription  (Read 1394 times)

0 Members and 1 Guest are viewing this topic.

Offline prometheus0104

  • Newbie
  • *
  • Posts: 2
Hi,I have purchased an Avast secureline vpn subscription an hour ago,but I still can't get the order confirmation email,I've searched the junk folder but still no use.

I purchased the subscription without logging in,and using a digital payment--Alipay,so I just have the order number from my bill,i don't know what to do,please help me.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 68778
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #1 on: March 10, 2020, 11:08:27 AM »
-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)
Win8.1 [x64] - Avast PremSec 21.1.2444.Beta#2 [UI.595] - EEK - Firefox ESR 78.7 [NS/uBO/PB] - TB 78.7
Avast-Tools: Secure Browser 88.0 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.76
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline prometheus0104

  • Newbie
  • *
  • Posts: 2
Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #2 on: March 10, 2020, 12:41:34 PM »
Thank you for your reply,i've tried my order ID from my bill,but it's invalid.I think there is some problems in payment,I have no clue,maybe I should wait first.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 68778
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #3 on: March 10, 2020, 01:15:50 PM »
You're welcome.
Win8.1 [x64] - Avast PremSec 21.1.2444.Beta#2 [UI.595] - EEK - Firefox ESR 78.7 [NS/uBO/PB] - TB 78.7
Avast-Tools: Secure Browser 88.0 - Cleanup P 20.1 - SecureLine 5.9 - Driver Updater 20.2 - CCleaner 5.76
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0