Author Topic: Need help to recive my purchased avast secureline vpn subscription  (Read 1080 times)

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Offline prometheus0104

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Hi,I have purchased an Avast secureline vpn subscription an hour ago,but I still can't get the order confirmation email,I've searched the junk folder but still no use.

I purchased the subscription without logging in,and using a digital payment--Alipay,so I just have the order number from my bill,i don't know what to do,please help me.

Offline Asyn

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Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #1 on: March 10, 2020, 11:08:27 AM »
-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)
Win 8.1 [x64] - Avast PremSec 20.5.2415.BUC [UI.532] - CC 5.68 - EEK - FF ESR 68.10 [NS/AOS/uBO/PB] - TB 68.10 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline prometheus0104

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Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #2 on: March 10, 2020, 12:41:34 PM »
Thank you for your reply,i've tried my order ID from my bill,but it's invalid.I think there is some problems in payment,I have no clue,maybe I should wait first.

Offline Asyn

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Re: Need help to recive my purchased avast secureline vpn subscription
« Reply #3 on: March 10, 2020, 01:15:50 PM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.5.2415.BUC [UI.532] - CC 5.68 - EEK - FF ESR 68.10 [NS/AOS/uBO/PB] - TB 68.10 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0