Author Topic: False positive  (Read 909 times)

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Offline jfilipe

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False positive
« on: March 11, 2020, 11:25:46 AM »
Hello,

We get a false positive from our websites, we already remove the malware and protecte our server, can you please remove our websites from avast phishing database?

our websites are now secure, we check all scanners.

radiogeice.com
and
radioaltominho.pt

thank you

Offline Asyn

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Re: False positive
« Reply #1 on: March 11, 2020, 11:34:02 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jfilipe

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Re: False positive
« Reply #2 on: March 11, 2020, 11:39:28 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php

Thanks for your help.

How long does this process normally take?

Once again, thank you very much!

Offline Asyn

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Re: False positive
« Reply #3 on: March 11, 2020, 11:41:39 AM »
You're welcome. (Few minutes to a few hours...)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0