Author Topic: Old Computer--Owner dead--Need password to access Avast antivirus.  (Read 940 times)

0 Members and 1 Guest are viewing this topic.

Offline TenOC

  • Newbie
  • *
  • Posts: 1
At work we  have an old computer.  The original owner is dead. He has AVAST antivirus install.  When I try to update avast ask for a password.  The original owners office email will not work to reset the password and no one knows his personal email.  Is there a way to recover the password? or to upgrade avast without a password.  We can not even remove avast from the computer.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37527
  • Not a avast user
Re: Old Computer--Owner dead--Need password to access Avast antivirus.
« Reply #1 on: March 11, 2020, 07:31:48 PM »
Quote
We can not even remove avast from the computer.
Follow instructions  >>  https://support.avast.com/en-eu/article/Uninstall-Antivirus-Utility



Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0