Author Topic: New update  (Read 1454 times)

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Offline charles379

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New update
« on: March 12, 2020, 03:30:20 PM »
Complete new update then it asks me to complete the 1st scan. It then starts to "update virus data base" and then freezes. Also the "contact us" link is not working as it also freezes. I have un-installed twice now to an older version. What to do?

Offline Tereza V.

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Re: New update
« Reply #1 on: March 13, 2020, 02:05:33 PM »
Hi, sorry to hear of your inconvenience, but we need more details.
If you have not been able to contact us directly from the app (that is the best way, as along with such report we also get some technical data), please share the type of your device and Android version here, we will try to reproduce the situation.