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Signing on to a remote citrix server
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Topic: Signing on to a remote citrix server (Read 1543 times)
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John689
Newbie
Posts: 5
Signing on to a remote citrix server
«
on:
March 19, 2020, 11:14:43 AM »
From one day to another, trying to sign in on a remote site failed. Avast responded by "Avast heeft de toegang tot
https://remote.almere.nl/
geblokkeerd omdat het servercertificaat is ingetrokken", which is in Dutch if you not already noticed [ Avast blocked the connection due to a revoked server certificate ]. This site is my remote desktop on which I can work during the Covid threat. NB: yesterday all was in order.
Update: I reinstalled the citrix reciever and managed to connect via Chrome standard. Via Avast Secure Browser still no response. How and where can I resolve this issue?
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Signing on to a remote citrix server
«
Reply #1 on:
March 19, 2020, 11:53:09 AM »
Please post your Diagnostic Information output. You can get it by visiting this link: secure://settings/diagnosticInfo
For problems with Bank Mode, also attach szb.log which is located here: C:\ProgramData\AVAST Software\Avast\log
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
John689
Newbie
Posts: 5
Re: Signing on to a remote citrix server
«
Reply #2 on:
March 19, 2020, 11:58:46 AM »
executable_path=C:\Program Files (x86)\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\Kohschulte\AppData\Local\AVAST Software\Browser\User Data\Default
os_version=Windows 7 (x64) Service Pack 1
av_version=20.1.2397
host_prefix=
browser_version=80.0.3569.123 (Official Build (32-bit))
cgid=212
cid=2108
uid=14c72afd4e44422d89a5cbf88113c307
Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 1.5.1.839
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
kdhipfbocahipinepiahppeionfbahlg : Avast Video Downloader : 2.0.48
khoabckdcnciingnnklkfgdhnniefnod : Avast HTTPS Encryption : 19.6.4.114
kmediagceboldddnnajkcochbkfkedel : Avast Anti-Tracking : 1.18.16.597
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.2.0.134
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mfehgcgbbipciphmccgaenjidiccnmng : Cloud Print : 0.1
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chromium PDF Viewer : 1
ooeobdingfeedklanlfcjhffgennflke : Avast Adblock : 1.18.16.597
pkedcjkdefgpdelpbcmbmeomcjbeemfm : Chrome Media Router : 8220.313.1.0
Disabled extensions:
beghmmhchncjignfbfnemngnlnjdmbcb : Avast Anti-Fingerprint : 2.2.112
daanglpcpkjjlkhcbladppjphglbigam : Avast Online Security : 20.1.480
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r@vast
Avast team
Massive Poster
Posts: 2761
Re: Signing on to a remote citrix server
«
Reply #3 on:
March 19, 2020, 05:23:13 PM »
Hi,
Please submit the url here:
https://www.avast.com/false-positive-file-form.php
(Report a suspected false positive )
It seems that the site does not have a valid SSL certificate.
You can use
http://remote.almere.nl/
instead (if you wish).
Logged
John689
Newbie
Posts: 5
Re: Signing on to a remote citrix server
«
Reply #4 on:
March 20, 2020, 08:03:38 AM »
Seems that something has changed serverside also. Logging on is possible again, also via Avast Secure Browser.
Thx for giving my question some attention.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: Signing on to a remote citrix server
«
Reply #5 on:
March 20, 2020, 08:39:36 AM »
You're welcome and thanks for the feedback.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Signing on to a remote citrix server