Author Topic: windows wp - an error occurred during configuration process  (Read 1260 times)

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Offline alessandro.dimaggio

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windows wp - an error occurred during configuration process
« on: March 15, 2020, 07:10:51 AM »
Windows XP - an error occurred during configuration process

Hi, I started a new topic as suggested, when I try to install Avast on my XP, the message "an error occurred during configuration process" appears.

I post the log file below.

I sincerely hope you can help me, because of COVID-19  we all in the family are called to smart-working or e-learning, so we need to use all p.c. we have.

Thanks in advance

Alessandro

---
2020-03-14 15:02:35.296Infoinstup[3288,3292]Command: '"C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\instup.exe" /edition:1 /ga_clientid:6226c8a6-17a9-466f-97f9-1e82ee8ca372 /guid:a9c0b61a-a652-467c-b3c4-f67f69d3cf55 /prod:ais /sfx:lite /sfxstorage:C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244 /cookie:mmm_ava_con_002_532_d /ga_clientid:6226c8a6-17a9-466f-97f9-1e82ee8ca372 /edat_dir:C:\WINDOWS\Temp\asw.014c37b2eb599f92'
2020-03-14 15:02:35.312Infoinstup[3288,3292]CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz,2
2020-03-14 15:02:35.312Infoinstup[3288,3292]OS: Windows XP SP3 x86
2020-03-14 15:02:35.312Infoinstup[3288,3292]Memory: 88% load. Phys:52152/457708K free, Page:693644/1083480K free, Virt:2035732/2097024K free
2020-03-14 15:02:35.312Infoinstup[3288,3292]DISKs: C:\ - 3GB free / 17GB total
2020-03-14 15:02:35.312Infoinstup[3288,3292]DISKs: D:\ - 12GB free / 17GB total
2020-03-14 15:02:35.312Infoinstup[3288,3292]Running module version: instup.exe - '18.8.4084.0'
2020-03-14 15:02:35.328Infoinstup[3288,3292]Running module version: Instup.dll - '18.8.4084.0'
2020-03-14 15:02:35.328Infomutex[3288,3292]The ownership of the fallback mutex has been successfully taken.
2020-03-14 15:02:35.343Infoinstup[3288,3292]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-14 15:02:35.343Infoinstup[3288,3292]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
2020-03-14 15:02:35.343Warninginstup[3288,3292]SWITCHER: init
2020-03-14 15:02:35.343Warninginstup[3288,3292]SWITCHER: Windows Vista and older detected!
2020-03-14 15:02:35.343Warninginstup[3288,3292]SWITCHER: launching FixCommandLineOnAnySwitch
2020-03-14 15:02:35.359Infoinstcore[3288,3292]SWITCHER: started
2020-03-14 15:02:35.359Infoinstcore[3288,3292]SWITCHER: finished
2020-03-14 15:02:35.515Warningsettings[3288,3292]Did not find any values in file 'programData\avast5.ini'
2020-03-14 15:02:35.671Infoshepsync[3288,3292]Trying server IP address '69.94.69.154'
2020-03-14 15:03:19.250Warningshepsync[3288,3292]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-14 15:03:19.250Infoshepsync[3288,3292]Trying server IP address '5.62.53.167'
2020-03-14 15:04:01.484Warningshepsync[3288,3292]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-14 15:04:01.531Infoshepsync[3288,3292]Current postpone interval: 3600, next 7200
2020-03-14 15:04:02.750Infoevent_rout[3288,3292]Registering event handler for burger_client.send_event.7. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\Instup.dll
2020-03-14 15:04:02.750Infoevent_rout[3288,3292]Registering event handler for burger_client.flush. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\Instup.dll
2020-03-14 15:04:02.812Infoevent_rout[3288,2388]Registering event handler for system.network.connectivity_changed. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\Instup.dll
2020-03-14 15:04:02.812Warningsettings[3288,2388]Did not find any values in file 'programData\burger_client.ini'
2020-03-14 15:04:03.906Infowizard[3288,3292]Running module version: HTMLayout.dll - '3.3.2.1'
2020-03-14 15:04:06.312Infowizard[3288,3292]Loaded module version: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\HTMLayout.dll - '3.3.2.1'
2020-03-14 15:04:08.250Infowizard[3288,3292]Setup gui was successfully started.
2020-03-14 15:04:08.265Infoinstcore[3288,3292]Sfx setup update has started.
2020-03-14 15:04:08.375Noticeservers[3288,3292]Load: 'urlpgm' key used as the program repository.
2020-03-14 15:04:08.453Infoservers[3288,3292]Server definition(s) loaded from 'C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a00244\servers.def'
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0566792.iavs9x.u.avast.com' domain was resolved into [104.77.185.74] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0566792.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0566792.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0566792.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0566792.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'g7830334.iavs9x.u.avast.com' domain was resolved into [104.77.185.74] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'g7830334.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'g7830334.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'g7830334.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'g7830334.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0862499.iavs9x.u.avast.com' domain was resolved into [104.77.185.74] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0862499.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0862499.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0862499.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'f0862499.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'m4349473.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'m4349473.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'m4349473.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'m4349473.iavs9x.u.avast.com' domain was resolved into [104.77.185.74] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'m4349473.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'p9555875.iavs9x.u.avast.com' domain was resolved into [104.77.185.74] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'p9555875.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'p9555875.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'p9555875.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'p9555875.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.468InfoAres[3288,3292]'s-iavs9x.avcdn.net' domain was resolved into [2.22.18.117] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:04:10.578Infoservers[3288,3292]'http://m4349473.iavs9x.u.avast.com/iavs9x' with [95.101.114.75] chosen for 'program'
2020-03-14 15:04:32.812ErrorCurl[3288,3292]'http://m4349473.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [95.101.114.75] was not downloaded (12007, Couldn't connect to server)
2020-03-14 15:04:32.890Warningdldwrap[3288,3292]HttpGet: download type switched to WinHttp IPv4
2020-03-14 15:04:34.890Infoservers[3288,3292]'http://m4349473.iavs9x.u.avast.com/iavs9x' with [95.101.114.75] chosen for 'program'
2020-03-14 15:04:55.968ErrorWinHttp[3288,3292]'http://m4349473.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-14 15:04:56.000Warningdldwrap[3288,3292]HttpGet: download type switched to Curl IPv6
2020-03-14 15:04:58.000Warningservers[3288,3292]There is no suitable url for 'program' with IPv6 and http
2020-03-14 15:04:58.000Warningdldwrap[3288,3292]HttpGet: download type switched to WinHttp IPv6
2020-03-14 15:05:00.078InfoAres[3288,3292]'j5017497.iavs9x.u.avast.com' domain was resolved into [95.100.39.8] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'j5017497.iavs9x.u.avast.com' domain was resolved into [95.100.39.27] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'j6285672.iavs9x.u.avast.com' domain was resolved into [95.100.39.8] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'j6285672.iavs9x.u.avast.com' domain was resolved into [95.100.39.27] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.100.39.8] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.100.39.27] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:00.078InfoAres[3288,3292]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:01.750ErrorAres[3288,3292]Unable to resolve hosts after 1703 ms (258, ?)
2020-03-14 15:05:01.812Warningservers[3288,3292]There is no suitable url for 'program' with IPv6 and http
2020-03-14 15:05:01.812Warningdldwrap[3288,3292]HttpGet: download type switched to Curl IPv4
2020-03-14 15:05:03.875InfoAres[3288,3292]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.100.39.8] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.875InfoAres[3288,3292]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.100.39.27] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.875InfoAres[3288,3292]'n4665600.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.875InfoAres[3288,3292]'n4665600.iavs9x.u.avast.com' domain was resolved into [104.77.185.51] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'n4665600.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'n4665600.iavs9x.u.avast.com' domain was resolved into [95.101.114.67] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'m4414883.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'m4414883.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'s9658017.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890InfoAres[3288,3292]'s9658017.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:03.890Infoservers[3288,3292]'http://d1635769.iavs9x.u.avast.com/iavs9x' with [95.100.39.8] chosen for 'program'
2020-03-14 15:05:26.093ErrorCurl[3288,3292]'http://d1635769.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [95.100.39.8] was not downloaded (12007, Couldn't connect to server)
2020-03-14 15:05:26.140Warningdldwrap[3288,3292]HttpGet: download type switched to WinHttp IPv4
2020-03-14 15:05:28.140Infoservers[3288,3292]'http://w0591692.iavs9x.u.avast.com/iavs9x' with [95.101.114.72] chosen for 'program'
2020-03-14 15:05:49.437ErrorWinHttp[3288,3292]'http://w0591692.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-14 15:05:49.531Warningdldwrap[3288,3292]HttpGet: download type switched to Curl IPv6
2020-03-14 15:05:51.531Warningservers[3288,3292]There is no suitable url for 'program' with IPv6 and http
2020-03-14 15:05:51.531Warningdldwrap[3288,3292]HttpGet: download type switched to WinHttp IPv6
2020-03-14 15:05:53.625InfoAres[3288,3292]'t1754646.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:53.625InfoAres[3288,3292]'t1754646.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:53.640InfoAres[3288,3292]'c9006292.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:53.640InfoAres[3288,3292]'c9006292.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:53.640Warningservers[3288,3292]There is no suitable url for 'program' with IPv6 and http
2020-03-14 15:05:53.640Warningdldwrap[3288,3292]HttpGet: download type switched to Curl IPv4 SSL
2020-03-14 15:05:55.703InfoAres[3288,3292]'f4880397.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703InfoAres[3288,3292]'f4880397.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703InfoAres[3288,3292]'j6478362.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703InfoAres[3288,3292]'j6478362.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703InfoAres[3288,3292]'t0317481.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703InfoAres[3288,3292]'t0317481.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-14 15:05:55.703Infoservers[3288,3292]'https://s-iavs9x.avcdn.net/iavs9x' with [2.22.18.117] chosen for 'program'
2020-03-14 15:06:17.921ErrorCurl[3288,3292]'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx' from [2.22.18.117] was not downloaded (12007, Couldn't connect to server)
2020-03-14 15:06:17.968Warningdldwrap[3288,3292]HttpGet: download type switched to Curl IPv6 SSL
2020-03-14 15:06:19.968Warningservers[3288,3292]There is no suitable url for 'program' with IPv6 and https
2020-03-14 15:06:20.531Warningsettings[3288,2388]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\burger_client.ini'
2020-03-14 15:06:20.796Warningsettings[3288,1484]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\avast5.ini'

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Offline Asyn

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    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: windows wp - an error occurred during configuration process
« Reply #1 on: March 15, 2020, 07:19:45 AM »
2020-03-14 15:02:35.312Infoinstup[3288,3292]DISKs: C:\ - 3GB free / 17GB total
Hi, before we dig deeper, I'd suggest to free up space on your C drive.
Avast needs ~2GB and with only 1GB left your system might run slow.
Win 8.1 [x64] - Avast PremSec 20.9.2433.Beta1 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.3.3 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rocksteady

  • Advanced Poster
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  • Posts: 877
Re: windows wp - an error occurred during configuration process
« Reply #2 on: March 15, 2020, 03:25:44 PM »
I assume you are installing latest version of Avast that is compatible with XP i.e. v18
https://forum.avast.com/index.php?topic=220639.0

Offline alessandro.dimaggio

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  • Posts: 6
Re: windows wp - an error occurred during configuration process
« Reply #3 on: March 15, 2020, 09:02:36 PM »
2020-03-14 15:02:35.312Infoinstup[3288,3292]DISKs: C:\ - 3GB free / 17GB total
Hi, before we dig deeper, I'd suggest to free up space on your C drive.
Avast needs ~2GB and with only 1GB left your system might run slow.

Thanks, I tried to free space but there are 3 GB on (C:) and 12,7 GB on (D:), do you think I can manage? Thanks

Offline alessandro.dimaggio

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  • Posts: 6
Re: windows wp - an error occurred during configuration process
« Reply #4 on: March 15, 2020, 11:12:48 PM »
I assume you are installing latest version of Avast that is compatible with XP i.e. v18
https://forum.avast.com/index.php?topic=220639.0

Yes, I tried again and the result is the following log file, hoping you can help me, thanks in advance

---


2020-03-15 21:55:06.453Infoinstup[3224,3248]Command: '"C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\instup.exe" /edition:1 /ga_clientid:d6ec8472-48b8-4baf-974d-37c49b27cf8b /guid:e27ee7f0-7dc6-4340-bd76-7e5a91f6da69 /prod:ais /sfx:lite /sfxstorage:C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108 /ga_clientid:d6ec8472-48b8-4baf-974d-37c49b27cf8b /edat_dir:C:\WINDOWS\Temp\asw.59d40e827de42599'
2020-03-15 21:55:06.468Infoinstup[3224,3248]CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz,2
2020-03-15 21:55:06.468Infoinstup[3224,3248]OS: Windows XP SP3 x86
2020-03-15 21:55:06.468Infoinstup[3224,3248]Memory: 67% load. Phys:150276/457708K free, Page:791724/1083480K free, Virt:2035732/2097024K free
2020-03-15 21:55:06.468Infoinstup[3224,3248]DISKs: C:\ - 2GB free / 17GB total
2020-03-15 21:55:06.468Infoinstup[3224,3248]DISKs: D:\ - 12GB free / 17GB total
2020-03-15 21:55:06.468Infoinstup[3224,3248]Running module version: instup.exe - '18.8.4084.0'
2020-03-15 21:55:06.484Infoinstup[3224,3248]Running module version: Instup.dll - '18.8.4084.0'
2020-03-15 21:55:06.484Infomutex[3224,3248]The ownership of the fallback mutex has been successfully taken.
2020-03-15 21:55:06.484Infoinstup[3224,3248]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-15 21:55:06.484Infoinstup[3224,3248]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
2020-03-15 21:55:06.484Warninginstup[3224,3248]SWITCHER: init
2020-03-15 21:55:06.484Warninginstup[3224,3248]SWITCHER: Windows Vista and older detected!
2020-03-15 21:55:06.484Warninginstup[3224,3248]SWITCHER: launching FixCommandLineOnAnySwitch
2020-03-15 21:55:06.500Infoinstcore[3224,3248]SWITCHER: started
2020-03-15 21:55:06.500Infoinstcore[3224,3248]SWITCHER: finished
2020-03-15 21:55:06.625Warningsettings[3224,3248]Did not find any values in file 'programData\avast5.ini'
2020-03-15 21:55:06.812Infoshepsync[3224,3248]Trying server IP address '5.62.40.201'
2020-03-15 21:55:49.203Warningshepsync[3224,3248]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-15 21:55:49.203Infoshepsync[3224,3248]Trying server IP address '5.62.44.197'
2020-03-15 21:56:31.125Warningshepsync[3224,3248]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-15 21:56:31.125Infoshepsync[3224,3248]Current postpone interval: 3600, next 7200
2020-03-15 21:56:31.500Infoevent_rout[3224,3248]Registering event handler for burger_client.send_event.7. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\Instup.dll
2020-03-15 21:56:31.500Infoevent_rout[3224,3248]Registering event handler for burger_client.flush. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\Instup.dll
2020-03-15 21:56:31.500Infoevent_rout[3224,3336]Registering event handler for system.network.connectivity_changed. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\Instup.dll
2020-03-15 21:56:31.515Warningsettings[3224,3336]Did not find any values in file 'programData\burger_client.ini'
2020-03-15 21:56:31.531Infowizard[3224,3248]Running module version: HTMLayout.dll - '3.3.2.1'
2020-03-15 21:56:31.812Infowizard[3224,3248]Loaded module version: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\HTMLayout.dll - '3.3.2.1'
2020-03-15 21:56:32.187Infowizard[3224,3248]Setup gui was successfully started.
2020-03-15 21:56:32.203Infoinstcore[3224,3248]Sfx setup update has started.
2020-03-15 21:56:32.234Noticeservers[3224,3248]Load: 'urlpgm' key used as the program repository.
2020-03-15 21:56:32.265Infoservers[3224,3248]Server definition(s) loaded from 'C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a01108\servers.def'
2020-03-15 21:56:33.500InfoAres[3224,3248]'p5472367.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.500InfoAres[3224,3248]'p5472367.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'j6285672.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'j6285672.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'r6700690.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'r6700690.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'m4349473.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.515InfoAres[3224,3248]'m4349473.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.531InfoAres[3224,3248]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.101.72.192] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.531InfoAres[3224,3248]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.101.72.209] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.531InfoAres[3224,3248]'s-iavs9x.avcdn.net' domain was resolved into [2.17.125.242] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:56:33.609Infoservers[3224,3248]'http://j6285672.iavs9x.u.avast.com/iavs9x' with [93.186.135.50] chosen for 'program'
2020-03-15 21:56:55.828ErrorCurl[3224,3248]'http://j6285672.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [93.186.135.50] was not downloaded (12007, Couldn't connect to server)
2020-03-15 21:56:55.921Warningdldwrap[3224,3248]HttpGet: download type switched to WinHttp IPv4
2020-03-15 21:56:57.921Infoservers[3224,3248]'http://s6620951.iavs9x.u.avast.com/iavs9x' with [95.101.72.209] chosen for 'program'
2020-03-15 21:57:19.031ErrorWinHttp[3224,3248]'http://s6620951.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-15 21:57:19.140Warningdldwrap[3224,3248]HttpGet: download type switched to Curl IPv6
2020-03-15 21:57:21.140Warningservers[3224,3248]There is no suitable url for 'program' with IPv6 and http
2020-03-15 21:57:21.140Warningdldwrap[3224,3248]HttpGet: download type switched to WinHttp IPv6
2020-03-15 21:57:23.203InfoAres[3224,3248]'d4125126.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.203InfoAres[3224,3248]'d4125126.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'n4665600.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'n4665600.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'g7830334.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'g7830334.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'x4549738.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'x4549738.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'t1754646.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.218InfoAres[3224,3248]'t1754646.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:23.234Warningservers[3224,3248]There is no suitable url for 'program' with IPv6 and http
2020-03-15 21:57:23.234Warningdldwrap[3224,3248]HttpGet: download type switched to Curl IPv4
2020-03-15 21:57:25.281InfoAres[3224,3248]'d1635769.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.281InfoAres[3224,3248]'d1635769.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.296InfoAres[3224,3248]'f4880397.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.296InfoAres[3224,3248]'f4880397.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.312InfoAres[3224,3248]'p9555875.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.375InfoAres[3224,3248]'p9555875.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:57:25.375Infoservers[3224,3248]'http://d1635769.iavs9x.u.avast.com/iavs9x' with [93.186.135.50] chosen for 'program'
2020-03-15 21:57:47.578ErrorCurl[3224,3248]'http://d1635769.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [93.186.135.50] was not downloaded (12007, Couldn't connect to server)
2020-03-15 21:57:47.859Warningdldwrap[3224,3248]HttpGet: download type switched to WinHttp IPv4
2020-03-15 21:57:49.859Infoservers[3224,3248]'http://m4349473.iavs9x.u.avast.com/iavs9x' with [93.186.135.50] chosen for 'program'
2020-03-15 21:58:11.078ErrorWinHttp[3224,3248]'http://m4349473.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-15 21:58:11.171Warningdldwrap[3224,3248]HttpGet: download type switched to Curl IPv6
2020-03-15 21:58:13.171Warningservers[3224,3248]There is no suitable url for 'program' with IPv6 and http
2020-03-15 21:58:13.171Warningdldwrap[3224,3248]HttpGet: download type switched to WinHttp IPv6
2020-03-15 21:58:15.265InfoAres[3224,3248]'l9734355.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:15.265InfoAres[3224,3248]'l9734355.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:15.265Warningservers[3224,3248]There is no suitable url for 'program' with IPv6 and http
2020-03-15 21:58:15.265Warningdldwrap[3224,3248]HttpGet: download type switched to Curl IPv4 SSL
2020-03-15 21:58:17.390InfoAres[3224,3248]'f0862499.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:17.390InfoAres[3224,3248]'f0862499.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:17.390InfoAres[3224,3248]'j4528339.iavs9x.u.avast.com' domain was resolved into [195.22.200.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:17.390InfoAres[3224,3248]'j4528339.iavs9x.u.avast.com' domain was resolved into [93.186.135.50] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-15 21:58:17.390Infoservers[3224,3248]'https://s-iavs9x.avcdn.net/iavs9x' with [2.17.125.242] chosen for 'program'
2020-03-15 21:58:39.593ErrorCurl[3224,3248]'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx' from [2.17.125.242] was not downloaded (12007, Couldn't connect to server)
2020-03-15 21:58:39.687Warningdldwrap[3224,3248]HttpGet: download type switched to Curl IPv6 SSL
2020-03-15 21:58:41.687Warningservers[3224,3248]There is no suitable url for 'program' with IPv6 and https
2020-03-15 21:58:42.015Warningsettings[3224,1520]Did not find any values in file 'programData\avast5.ini'
2020-03-15 21:58:42.015Warningsettings[3224,1520]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\avast5.ini'
2020-03-15 21:58:42.046Warningsettings[3224,3336]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\burger_client.ini'

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 67321
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: windows wp - an error occurred during configuration process
« Reply #5 on: March 16, 2020, 06:26:47 AM »
2020-03-15 21:55:06.468Infoinstup[3224,3248]DISKs: C:\ - 2GB free / 17GB total
Hi, see Reply #1..!!
Win 8.1 [x64] - Avast PremSec 20.9.2433.Beta1 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.3.3 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline alessandro.dimaggio

  • Newbie
  • *
  • Posts: 6
Re: windows wp - an error occurred during configuration process
« Reply #6 on: March 17, 2020, 04:23:30 AM »
2020-03-15 21:55:06.468Infoinstup[3224,3248]DISKs: C:\ - 2GB free / 17GB total
Hi, see Reply #1..!!

Hi, I managed to free space on my (C:\), but when I tried to install Avast on my XP, this message appeared:
"an error occurred during configuration process ending".

Thereby I attach log file, can you help me, please?

Thanks in advance

-----
2020-03-17 03:05:07.953Infoinstup[1484,2932]Command: '"C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\instup.exe" /edition:1 /ga_clientid:d4f7a903-0c99-4905-9844-051506326723 /guid:62691abe-70fc-4400-a2de-5baf2b499db8 /prod:ais /sfx:lite /sfxstorage:C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668 /cookie:mmm_ava_con_002_532_d /ga_clientid:d4f7a903-0c99-4905-9844-051506326723 /edat_dir:C:\WINDOWS\Temp\asw.c1ce6bb3072a072e'
2020-03-17 03:05:07.953Infoinstup[1484,2932]CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz,2
2020-03-17 03:05:07.953Infoinstup[1484,2932]OS: Windows XP SP3 x86
2020-03-17 03:05:07.953Infoinstup[1484,2932]Memory: 50% load. Phys:227528/457708K free, Page:549012/1083480K free, Virt:2035732/2097024K free
2020-03-17 03:05:07.953Infoinstup[1484,2932]DISKs: C:\ - 6GB free / 17GB total
2020-03-17 03:05:07.953Infoinstup[1484,2932]DISKs: D:\ - 8GB free / 17GB total
2020-03-17 03:05:07.953Infoinstup[1484,2932]Running module version: instup.exe - '18.8.4084.0'
2020-03-17 03:05:07.968Infoinstup[1484,2932]Running module version: Instup.dll - '18.8.4084.0'
2020-03-17 03:05:08.000Infomutex[1484,2932]The ownership of the fallback mutex has been successfully taken.
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
2020-03-17 03:05:08.000Warninginstup[1484,2932]SWITCHER: init
2020-03-17 03:05:08.000Warninginstup[1484,2932]SWITCHER: Windows Vista and older detected!
2020-03-17 03:05:08.000Warninginstup[1484,2932]SWITCHER: launching FixCommandLineOnAnySwitch
2020-03-17 03:05:08.015Infoinstcore[1484,2932]SWITCHER: started
2020-03-17 03:05:08.015Infoinstcore[1484,2932]SWITCHER: finished
2020-03-17 03:05:08.187Warningsettings[1484,2932]Did not find any values in file 'programData\avast5.ini'
2020-03-17 03:05:08.312Infoshepsync[1484,2932]Trying server IP address '69.94.69.151'
2020-03-17 03:05:50.562Warningshepsync[1484,2932]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-17 03:05:50.562Infoshepsync[1484,2932]Trying server IP address '77.234.44.103'
2020-03-17 03:06:32.578Warningshepsync[1484,2932]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-17 03:06:32.578Infoshepsync[1484,2932]Current postpone interval: 3600, next 7200
2020-03-17 03:06:32.953Infoevent_rout[1484,2932]Registering event handler for burger_client.send_event.7. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\Instup.dll
2020-03-17 03:06:32.953Infoevent_rout[1484,2932]Registering event handler for burger_client.flush. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\Instup.dll
2020-03-17 03:06:32.953Infoevent_rout[1484,2168]Registering event handler for system.network.connectivity_changed. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\Instup.dll
2020-03-17 03:06:32.953Warningsettings[1484,2168]Did not find any values in file 'programData\burger_client.ini'
2020-03-17 03:06:32.984Infowizard[1484,2932]Running module version: HTMLayout.dll - '3.3.2.1'
2020-03-17 03:06:33.234Infowizard[1484,2932]Loaded module version: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\HTMLayout.dll - '3.3.2.1'
2020-03-17 03:06:33.578Infowizard[1484,2932]Setup gui was successfully started.
2020-03-17 03:06:33.593Infoinstcore[1484,2932]Sfx setup update has started.
2020-03-17 03:06:33.625Noticeservers[1484,2932]Load: 'urlpgm' key used as the program repository.
2020-03-17 03:06:33.656Infoservers[1484,2932]Server definition(s) loaded from 'C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a02668\servers.def'
2020-03-17 03:06:35.000InfoAres[1484,2932]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.000InfoAres[1484,2932]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.015InfoAres[1484,2932]'f0566792.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.015InfoAres[1484,2932]'f0566792.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.015InfoAres[1484,2932]'j4528339.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.015InfoAres[1484,2932]'j4528339.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.015InfoAres[1484,2932]'k9005208.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.046InfoAres[1484,2932]'k9005208.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.046InfoAres[1484,2932]'n4665600.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.046InfoAres[1484,2932]'n4665600.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.046InfoAres[1484,2932]'s-iavs9x.avcdn.net' domain was resolved into [104.113.245.95] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:06:35.140Infoservers[1484,2932]'http://j4528339.iavs9x.u.avast.com/iavs9x' with [95.101.114.72] chosen for 'program'
2020-03-17 03:06:57.359ErrorCurl[1484,2932]'http://j4528339.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [95.101.114.72] was not downloaded (12007, Couldn't connect to server)
2020-03-17 03:06:57.468Warningdldwrap[1484,2932]HttpGet: download type switched to WinHttp IPv4
2020-03-17 03:06:59.468Infoservers[1484,2932]'http://j4528339.iavs9x.u.avast.com/iavs9x' with [95.101.114.72] chosen for 'program'
2020-03-17 03:07:20.375ErrorWinHttp[1484,2932]'http://j4528339.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-17 03:07:20.468Warningdldwrap[1484,2932]HttpGet: download type switched to Curl IPv6
2020-03-17 03:07:22.468Warningservers[1484,2932]There is no suitable url for 'program' with IPv6 and http
2020-03-17 03:07:22.468Warningdldwrap[1484,2932]HttpGet: download type switched to WinHttp IPv6
2020-03-17 03:07:24.546InfoAres[1484,2932]'p5472367.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'p5472367.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'s6620951.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'j6285672.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'j6285672.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'t1754646.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546InfoAres[1484,2932]'t1754646.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:24.546Warningservers[1484,2932]There is no suitable url for 'program' with IPv6 and http
2020-03-17 03:07:24.546Warningdldwrap[1484,2932]HttpGet: download type switched to Curl IPv4
2020-03-17 03:07:26.625InfoAres[1484,2932]'c9006292.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'c9006292.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'f4880397.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'f4880397.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'m4349473.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'m4349473.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'r6700690.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625InfoAres[1484,2932]'r6700690.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:07:26.625Infoservers[1484,2932]'http://j6285672.iavs9x.u.avast.com/iavs9x' with [95.101.114.75] chosen for 'program'
2020-03-17 03:07:48.828ErrorCurl[1484,2932]'http://j6285672.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [95.101.114.75] was not downloaded (12007, Couldn't connect to server)
2020-03-17 03:07:48.921Warningdldwrap[1484,2932]HttpGet: download type switched to WinHttp IPv4
2020-03-17 03:07:50.921Infoservers[1484,2932]'http://f4880397.iavs9x.u.avast.com/iavs9x' with [95.101.114.72] chosen for 'program'
2020-03-17 03:08:12.218ErrorWinHttp[1484,2932]'http://f4880397.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-17 03:08:12.312Warningdldwrap[1484,2932]HttpGet: download type switched to Curl IPv6
2020-03-17 03:08:14.312Warningservers[1484,2932]There is no suitable url for 'program' with IPv6 and http
2020-03-17 03:08:14.312Warningdldwrap[1484,2932]HttpGet: download type switched to WinHttp IPv6
2020-03-17 03:08:16.390InfoAres[1484,2932]'x4549738.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.390InfoAres[1484,2932]'x4549738.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.390InfoAres[1484,2932]'p9555875.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.390InfoAres[1484,2932]'p9555875.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.406InfoAres[1484,2932]'k7157301.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.406InfoAres[1484,2932]'k7157301.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:16.406Warningservers[1484,2932]There is no suitable url for 'program' with IPv6 and http
2020-03-17 03:08:16.406Warningdldwrap[1484,2932]HttpGet: download type switched to Curl IPv4 SSL
2020-03-17 03:08:18.468InfoAres[1484,2932]'j6478362.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:18.468InfoAres[1484,2932]'j6478362.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:18.468InfoAres[1484,2932]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:18.468InfoAres[1484,2932]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 03:08:18.468Infoservers[1484,2932]'https://s-iavs9x.avcdn.net/iavs9x' with [104.113.245.95] chosen for 'program'
2020-03-17 03:08:40.671ErrorCurl[1484,2932]'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx' from [104.113.245.95] was not downloaded (12007, Couldn't connect to server)
2020-03-17 03:08:40.953Warningdldwrap[1484,2932]HttpGet: download type switched to Curl IPv6 SSL
2020-03-17 03:08:42.953Warningservers[1484,2932]There is no suitable url for 'program' with IPv6 and https
2020-03-17 03:08:43.250Warningsettings[1484,1264]Did not find any values in file 'programData\avast5.ini'
2020-03-17 03:08:43.250Warningsettings[1484,1264]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\avast5.ini'
2020-03-17 03:08:43.328Warningsettings[1484,2168]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\burger_client.ini'

-----

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 67321
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: windows wp - an error occurred during configuration process
« Reply #7 on: March 17, 2020, 06:15:28 AM »
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
Hi, disable the proxy and try again.
Win 8.1 [x64] - Avast PremSec 20.9.2433.Beta1 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.3.3 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline alessandro.dimaggio

  • Newbie
  • *
  • Posts: 6
Re: windows wp - an error occurred during configuration process
« Reply #8 on: March 17, 2020, 05:47:25 PM »
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 03:05:08.000Infoinstup[1484,2932]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
Hi, disable the proxy and try again.

---

Hi, I disabled the proxy (thanks, I couldn't go on internet after I run an utility to clean up the hard disk) and i tried to install Avast for XP, but a message named "an error occurred  during configuration process ending" appeared.

Can you help me please?

Thanks in advance

Here's the log file.


2020-03-17 16:36:47.078Infoinstup[908,896]Command: '"C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\instup.exe" /edition:1 /ga_clientid:f16ed3d8-76d1-4bcf-93cf-7cca4d7db6ab /guid:4ef140e5-6d9d-4866-9452-755e18d5d5e5 /prod:ais /sfx:lite /sfxstorage:C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144 /cookie:mmm_ava_con_002_532_d /ga_clientid:f16ed3d8-76d1-4bcf-93cf-7cca4d7db6ab /edat_dir:C:\WINDOWS\Temp\asw.95482faa36670651'
2020-03-17 16:36:47.093Infoinstup[908,896]CPU: Intel(R) Pentium(R) 4 CPU 3.00GHz,2
2020-03-17 16:36:47.093Infoinstup[908,896]OS: Windows XP SP3 x86
2020-03-17 16:36:47.093Infoinstup[908,896]Memory: 80% load. Phys:90180/457708K free, Page:692744/1083480K free, Virt:2035732/2097024K free
2020-03-17 16:36:47.093Infoinstup[908,896]DISKs: C:\ - 6GB free / 17GB total
2020-03-17 16:36:47.093Infoinstup[908,896]DISKs: D:\ - 8GB free / 17GB total
2020-03-17 16:36:47.093Infoinstup[908,896]Running module version: instup.exe - '18.8.4084.0'
2020-03-17 16:36:47.109Infoinstup[908,896]Running module version: Instup.dll - '18.8.4084.0'
2020-03-17 16:36:47.109Infomutex[908,896]The ownership of the fallback mutex has been successfully taken.
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
2020-03-17 16:36:47.125Warninginstup[908,896]SWITCHER: init
2020-03-17 16:36:47.125Warninginstup[908,896]SWITCHER: Windows Vista and older detected!
2020-03-17 16:36:47.125Warninginstup[908,896]SWITCHER: launching FixCommandLineOnAnySwitch
2020-03-17 16:36:47.125Infoinstcore[908,896]SWITCHER: started
2020-03-17 16:36:47.125Infoinstcore[908,896]SWITCHER: finished
2020-03-17 16:36:47.312Warningsettings[908,896]Did not find any values in file 'programData\avast5.ini'
2020-03-17 16:36:47.484Infoshepsync[908,896]Trying server IP address '69.94.69.152'
2020-03-17 16:37:30.890Warningshepsync[908,896]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-17 16:37:30.890Infoshepsync[908,896]Trying server IP address '77.234.44.62'
2020-03-17 16:38:13.515Warningshepsync[908,896]Exception: Unable to retrieve path of the program directory!
Code: 0x00000002 (2)
2020-03-17 16:38:13.515Infoshepsync[908,896]Current postpone interval: 3600, next 7200
2020-03-17 16:38:13.750Infoevent_rout[908,896]Registering event handler for burger_client.send_event.7. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\Instup.dll
2020-03-17 16:38:13.750Infoevent_rout[908,896]Registering event handler for burger_client.flush. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\Instup.dll
2020-03-17 16:38:13.765Infoevent_rout[908,3640]Registering event handler for system.network.connectivity_changed. Description: Module: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\Instup.dll
2020-03-17 16:38:13.765Warningsettings[908,3640]Did not find any values in file 'programData\burger_client.ini'
2020-03-17 16:38:13.796Infowizard[908,896]Running module version: HTMLayout.dll - '3.3.2.1'
2020-03-17 16:38:14.156Infowizard[908,896]Loaded module version: C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\HTMLayout.dll - '3.3.2.1'
2020-03-17 16:38:14.593Infowizard[908,896]Setup gui was successfully started.
2020-03-17 16:38:14.609Infoinstcore[908,896]Sfx setup update has started.
2020-03-17 16:38:14.640Noticeservers[908,896]Load: 'urlpgm' key used as the program repository.
2020-03-17 16:38:14.671Infoservers[908,896]Server definition(s) loaded from 'C:\DOCUME~1\PcUser\IMPOST~1\Temp\_av_iup.tm~a03144\servers.def'
2020-03-17 16:38:15.875InfoAres[908,896]'s-iavs9x.avcdn.net' domain was resolved into [2.21.142.63] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.875InfoAres[908,896]'b6648802.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.875InfoAres[908,896]'b6648802.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'d4125126.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'d4125126.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'f4880397.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'f4880397.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'g7830334.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'g7830334.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'k7157301.iavs9x.u.avast.com' domain was resolved into [2.18.212.114] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.890InfoAres[908,896]'k7157301.iavs9x.u.avast.com' domain was resolved into [2.18.212.82] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:38:15.953Infoservers[908,896]'http://f4880397.iavs9x.u.avast.com/iavs9x' with [2.18.212.82] chosen for 'program'
2020-03-17 16:38:38.187ErrorCurl[908,896]'http://f4880397.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [2.18.212.82] was not downloaded (12007, Couldn't connect to server)
2020-03-17 16:38:38.281Warningdldwrap[908,896]HttpGet: download type switched to WinHttp IPv4
2020-03-17 16:38:40.281Infoservers[908,896]'http://d4125126.iavs9x.u.avast.com/iavs9x' with [2.18.212.114] chosen for 'program'
2020-03-17 16:39:01.203ErrorWinHttp[908,896]'http://d4125126.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-17 16:39:01.234Warningdldwrap[908,896]HttpGet: download type switched to Curl IPv6
2020-03-17 16:39:03.234Warningservers[908,896]There is no suitable url for 'program' with IPv6 and http
2020-03-17 16:39:03.234Warningdldwrap[908,896]HttpGet: download type switched to WinHttp IPv6
2020-03-17 16:39:05.296InfoAres[908,896]'f0566792.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296InfoAres[908,896]'j6478362.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296InfoAres[908,896]'r6700690.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296InfoAres[908,896]'r6700690.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296InfoAres[908,896]'p4539956.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296InfoAres[908,896]'p4539956.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:05.296Warningservers[908,896]There is no suitable url for 'program' with IPv6 and http
2020-03-17 16:39:05.296Warningdldwrap[908,896]HttpGet: download type switched to Curl IPv4
2020-03-17 16:39:07.375InfoAres[908,896]'c9006292.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.375InfoAres[908,896]'c9006292.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.375InfoAres[908,896]'n4665600.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.375InfoAres[908,896]'n4665600.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.375InfoAres[908,896]'s9658017.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.375InfoAres[908,896]'s9658017.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.390InfoAres[908,896]'t1754646.iavs9x.u.avast.com' domain was resolved into [2.18.212.42] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.390InfoAres[908,896]'t1754646.iavs9x.u.avast.com' domain was resolved into [2.18.212.43] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:07.390Infoservers[908,896]'http://k7157301.iavs9x.u.avast.com/iavs9x' with [2.18.212.82] chosen for 'program'
2020-03-17 16:39:29.593ErrorCurl[908,896]'http://k7157301.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [2.18.212.82] was not downloaded (12007, Couldn't connect to server)
2020-03-17 16:39:29.656Warningdldwrap[908,896]HttpGet: download type switched to WinHttp IPv4
2020-03-17 16:39:31.656Infoservers[908,896]'http://d4125126.iavs9x.u.avast.com/iavs9x' with [2.18.212.82] chosen for 'program'
2020-03-17 16:39:52.718ErrorWinHttp[908,896]'http://d4125126.iavs9x.u.avast.com/iavs9x/servers.def.vpx' from [192.168.202.2] was not downloaded (12029, A connection with the server could not be established)
2020-03-17 16:39:52.765Warningdldwrap[908,896]HttpGet: download type switched to Curl IPv6
2020-03-17 16:39:54.765Warningservers[908,896]There is no suitable url for 'program' with IPv6 and http
2020-03-17 16:39:54.765Warningdldwrap[908,896]HttpGet: download type switched to WinHttp IPv6
2020-03-17 16:39:56.812InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.117.227] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.812InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.139] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.875InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.146] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.875InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.121] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.875InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.106] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.875InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.168] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'l9734355.iavs9x.u.avast.com' domain was resolved into [2.22.118.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.146] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.121] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.139] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.168] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.118.106] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4349473.iavs9x.u.avast.com' domain was resolved into [2.22.117.227] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.168] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.139] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.117.227] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.106] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.121] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890InfoAres[908,896]'m4414883.iavs9x.u.avast.com' domain was resolved into [2.22.118.146] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:56.890Warningservers[908,896]There is no suitable url for 'program' with IPv6 and http
2020-03-17 16:39:56.890Warningdldwrap[908,896]HttpGet: download type switched to Curl IPv4 SSL
2020-03-17 16:39:58.968InfoAres[908,896]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'d1635769.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.117.227] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.139] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.168] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.154] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.121] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.146] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'j4528339.iavs9x.u.avast.com' domain was resolved into [2.22.118.106] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.75] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968InfoAres[908,896]'w0591692.iavs9x.u.avast.com' domain was resolved into [95.101.114.72] via DNS servers [8.8.8.8,8.8.4.4]
2020-03-17 16:39:58.968Infoservers[908,896]'https://s-iavs9x.avcdn.net/iavs9x' with [2.21.142.63] chosen for 'program'
2020-03-17 16:40:21.171ErrorCurl[908,896]'https://s-iavs9x.avcdn.net/iavs9x/servers.def.vpx' from [2.21.142.63] was not downloaded (12007, Couldn't connect to server)
2020-03-17 16:40:21.265Warningdldwrap[908,896]HttpGet: download type switched to Curl IPv6 SSL
2020-03-17 16:40:23.265Warningservers[908,896]There is no suitable url for 'program' with IPv6 and https
2020-03-17 16:40:23.640Warningsettings[908,3640]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\burger_client.ini'
2020-03-17 16:40:23.640Warningsettings[908,340]Did not find any values in file 'C:\Documents and Settings\All Users\Dati applicazioni\AVAST Software\Avast\avast5.ini'

Offline Asyn

  • Avast Überevangelist
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  • Posts: 67321
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: windows wp - an error occurred during configuration process
« Reply #9 on: March 18, 2020, 06:16:11 AM »
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
Seems the proxy is still active..!?
Win 8.1 [x64] - Avast PremSec 20.9.2433.Beta1 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.3.3 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline alessandro.dimaggio

  • Newbie
  • *
  • Posts: 6
Re: windows wp - an error occurred during configuration process
« Reply #10 on: March 18, 2020, 05:25:11 PM »
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings read from registry ('192.168.202.2:8080').
2020-03-17 16:36:47.125Infoinstup[908,896]The proxy settings were successfully set from OS ('192.168.202.2', 8080).
Seems the proxy is still active..!?

Hi, I disabled the proxy and now the installation is completed, I thank you very much, when the Covid-19 will be ended I hpe to meet you and drink a beer or a glass of wine togheter, thanks a lot!

Offline Asyn

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  • Posts: 67321
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: windows wp - an error occurred during configuration process
« Reply #11 on: March 19, 2020, 05:54:49 AM »
You're welcome. :)
Win 8.1 [x64] - Avast PremSec 20.9.2433.Beta1 [UI.571] - CC 5.72 - EEK - FF ESR 78.4 [NS/AOS/uBO/PB] - TB 78.3.3 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0