Author Topic: Windows 10 Update 1909 causes issue with Interface display  (Read 954 times)

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Offline vk7dg

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Windows 10 Update 1909 causes issue with Interface display
« on: March 16, 2020, 08:05:29 AM »
The latest update 1909 causes an issue with Avast Internet Security interface. The interface will not open and a fix is as follows.
Open the Settings and select Apps & Features  Select the app and click uninstall and selecting repair. I had to re-enter the license code as it was displaying 30 days left instead of my normal subscription.

Offline Tom203

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Re: Windows 10 Update 1909 causes issue with Interface display
« Reply #1 on: March 18, 2020, 03:58:38 PM »
I have been having this issue also for a couple of weeks.  I find it inconvenient to uninstall and reinstall Avast every time I boot up. In addition, I use Avast Password and it won't allow me to insert my master password. Fortunately, I don't use the long string of letters/symbols suggested by Password otherwise I would be locked out of every website including my work sites.

Offline bob3160

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Re: Windows 10 Update 1909 causes issue with Interface display
« Reply #2 on: March 18, 2020, 04:01:44 PM »
Have you tried a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, AvastOmni 21.6, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Tom203

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Re: Windows 10 Update 1909 causes issue with Interface display
« Reply #3 on: March 20, 2020, 12:58:34 PM »
Thank you for the reply. Yes, that is what I have been doing is a clean install. 

Offline Tom203

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Re: Windows 10 Update 1909 causes issue with Interface display
« Reply #4 on: March 20, 2020, 06:05:55 PM »
<sigh> this is getting ridiculous...a side issue when I can't open the Avast UI is that it locks up my ability to open any Adobe Acrobat docs. I'm going to have to use another anti virus solution until this gets sorted out.

Clean install after clean install after clean install is no way to live life... :o

Offline Asyn

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Re: Windows 10 Update 1909 causes issue with Interface display
« Reply #5 on: March 21, 2020, 05:51:45 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0