Author Topic: Where do i find my payment info in avast  (Read 611 times)

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Offline aureeka

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Where do i find my payment info in avast
« on: March 17, 2020, 06:17:10 PM »
Hello. I was using avast free and i signed up for a 2 months trial with premium feature. i want to cancel before it charges me. How do i do that ? In my avast account i don't know where to go for payment info and remove my card. In my avast account it shows 2 subscriptions : avast premium security and avast premium cleanup. i want to get rid of both of them due to financially problems. HOW DO I DO THAT ??? i am looking for over half an hour and nowhere i can find this. Every time i try to contact support it asks me for order id. I don't have one. i just clicked on the link avast showed me...so please help me out to cancel this before the time comes to charge me. Thank you

Offline schmidthouse

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Re: Where do i find my payment info in avast
« Reply #1 on: March 17, 2020, 06:50:44 PM »
When you Contact support: https://support.avast.com/contact
Use Order ID #00000000 and then explain your situation
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