Author Topic: Can't download the avast passwords addon for firefox  (Read 7709 times)

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Offline dem757

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Can't download the avast passwords addon for firefox
« on: March 18, 2020, 10:08:57 AM »
Hi
I used the avast passwords to store all of my passwords for almost every site. I really like it, because I can't remind all of them. Yesterday I reinstalled my windows on my computer, and I installed avast. I have all of my passwords synchronized from my avast account. But when I installed Firefox and I wanted to install the avast passwords addon I couldn't find it. :( I tried to find it in the addon "market" in firefox and I also tried to install it from the avast passwords, but if I click on "Install avast passwords in firefox" it takes me to the chrome addon site. I tried to find it from other sites, but I can't.
Can someone help me please?
Thanks  :)

Offline Asyn

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Re: Can't download the avast passwords addon for firefox
« Reply #1 on: March 18, 2020, 10:38:20 AM »
- Which Avast..? (Free/Pro/IS/Premium)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline ANG64

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Re: Can't download the avast passwords addon for firefox
« Reply #2 on: April 10, 2020, 10:39:55 PM »
Hi !
I have a same problem  :-\ not found avast passwords in addon firefox's and when i click on "Install avast passwords in firefox", go to chrome market ...

So :
- I use Avast premium security
- 20.2.2401 (version 20.2.5130.568)
- Windows 10 64bits. version: 1903
- No
- Always avast

I noticed that on their profile there was no longer avast password (check image)

Edit :

I try the solution of @Jeff308 of this topic: https://forum.avast.com/index.php?topic=231502.0
I tried his method but at the beginning it didn't work. So I have done several times (about 8 times) the following method: paste the link from @Jeff308, install the extension then close the browser. Go to Avast-> Confidentiality-> Password-> setting-> server integration then click on Add extension. After several tries, I don't know why but it worked !

Many thanks
« Last Edit: April 10, 2020, 11:27:10 PM by ANG64 »

Online bob3160

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Re: Can't download the avast passwords addon for firefox
« Reply #3 on: April 10, 2020, 11:19:47 PM »
Hi !
I have a same problem  :-\ not found avast passwords in addon firefox's and when i click on "Install avast passwords in firefox", go to chrome market ...

So :
- I use Avast premium security
- 20.2.2401 (version 20.2.5130.568)
- Windows 10 64bits. version: 1903
- No
- Always avast

I noticed that on their profile there was no longer avast password (check image)

Many thanks
Are you using the latest version of Firefox?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline guillermo220

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Re: Can't download the avast passwords addon for firefox
« Reply #4 on: April 12, 2020, 03:50:06 AM »
Hi,

I have the same problem. The plugin is nowhere to be found in the firefox store.
And if I try to intall from password manager firefox opens a tab but with an error in the certificate of the site, so I don´t advance anymore from there.
Is there a solution?

Thank you in advance.

Offline Richard876

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Re: Can't download the avast passwords addon for firefox
« Reply #5 on: April 21, 2020, 03:00:27 PM »
Same here and I am pretty sad because of this....

It redirects me to google chrome FIX THIS....

I use avast password for a reason now I can change them all. Long time customer but hee.....this realy anois me.

no plugin for firefox.
« Last Edit: April 21, 2020, 03:03:18 PM by Richard876 »

Online bob3160

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Re: Can't download the avast passwords addon for firefox
« Reply #6 on: April 21, 2020, 03:11:07 PM »
I suggest you guys check your extensions and settings to make sure you're not blocking the Passwords Manager.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Richard876

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Re: Can't download the avast passwords addon for firefox
« Reply #7 on: April 21, 2020, 03:46:24 PM »
Not the problem.....the app (avast) redirects use to the chrome store instead of the firefox when you want to add the extension. This is a well known issue cause I find a lot about it when I google avast firefox extension. Till today I had no issue and I know what to do/dont. I had to refresh my firefox settins where the issue started.

Online bob3160

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Re: Can't download the avast passwords addon for firefox
« Reply #8 on: April 21, 2020, 04:32:10 PM »
Not the problem.....the app (avast) redirects use to the chrome store instead of the firefox when you want to add the extension. This is a well known issue cause I find a lot about it when I google avast firefox extension. Till today I had no issue and I know what to do/dont. I had to refresh my firefox settins where the issue started.
Did you do your ad-on via the Passwords Manager?
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Richard876

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Re: Can't download the avast passwords addon for firefox
« Reply #9 on: April 21, 2020, 05:09:30 PM »
Yes and thats exactly where it goes wrong...like I said before I am a long time user.....when I clicked add to firefox it redirected me to chrome shop....you thing I make this all up to get some attention? No I dont its a bug and thats why I reply to this topic cause I aint the only one having this issue.

Online bob3160

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Re: Can't download the avast passwords addon for firefox
« Reply #10 on: April 21, 2020, 05:25:01 PM »
Yes and thats exactly where it goes wrong...like I said before I am a long time user.....when I clicked add to firefox it redirected me to chrome shop....you thing I make this all up to get some attention? No I dont its a bug and thats why I reply to this topic cause I aint the only one having this issue.
It's obvious that my screenshot isn't from the Chrome browser and the screenshot was taken directly from my system while
using the option to add the extension to the Firefox Browser.

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Richard876

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Re: Can't download the avast passwords addon for firefox
« Reply #11 on: April 21, 2020, 05:45:18 PM »
whatever m8......am here for attention only.

but I am a customer and this will be the last time I was one.
« Last Edit: April 21, 2020, 05:48:01 PM by Richard876 »

Offline r@vast

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Re: Can't download the avast passwords addon for firefox
« Reply #12 on: April 23, 2020, 01:32:56 PM »
Not the problem.....the app (avast) redirects use to the chrome store instead of the firefox when you want to add the extension. This is a well known issue cause I find a lot about it when I google avast firefox extension. Till today I had no issue and I know what to do/dont. I had to refresh my firefox settins where the issue started.

Hi,
The devs will look into this.
Can you tell me which Firefox version you are using, please?
Can you update the Avast program version as well?
As a workaround, you can try to add the extension URL from Avast Passwords directly into Firefox (see the example below)
(e.g https://pamcdn.avast.com/pamcdn/extensions/install/win/extension/en.html?p_pei=[YOUR INDIVIDUAL CODE CREATED BY AVAST PASSWORDS]&cn=User_extension_install)

Online bob3160

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Re: Can't download the avast passwords addon for firefox
« Reply #13 on: April 23, 2020, 03:31:21 PM »
If you're using the current version of FF (v75), then this works, https://youtu.be/Q2MtbvXzkjw
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.12, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline matthew.smyth1

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Re: Can't download the avast passwords addon for firefox
« Reply #14 on: July 17, 2020, 04:05:42 PM »
Hello Bob,

Using the current version 78.0.2 (64 bit)  - followed the instructions in the video, but I am redirected to a page where the only option is to install in the chrome store. The link for firefox extension redirects to the Chrome extension.