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Author Topic: cancelling free trial Premium Security  (Read 1165 times)

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Offline steve.saubain

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cancelling free trial Premium Security
« on: March 24, 2020, 12:36:55 PM »
if I manually remove my Premium Security free trial and instead install Free Antivirus will I still be billed for it? The avast.com/find-order method isn't working so I can't cancel the automatic renewal of PS.
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Offline Asyn

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Re: cancelling free trial Premium Security
« Reply #1 on: March 24, 2020, 12:42:41 PM »
-> https://support.avast.com/article/24/ (Orders/Subscriptions/Refunds)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline steve.saubain

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Re: cancelling free trial Premium Security
« Reply #2 on: March 24, 2020, 12:47:12 PM »
nothing there
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Offline Asyn

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Re: cancelling free trial Premium Security
« Reply #3 on: March 24, 2020, 12:49:36 PM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline MartinZ

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Re: cancelling free trial Premium Security
« Reply #4 on: March 24, 2020, 09:20:17 PM »
If you used your credit card to get the trial then please check your email inbox there will be a confirmation email about the start of trial with a link to cancel it
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Offline steve.saubain

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Re: cancelling free trial Premium Security
« Reply #5 on: March 25, 2020, 06:49:16 AM »
well that's exactly what isn't working, and I used Paypal
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Offline steve.saubain

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Re: cancelling free trial Premium Security
« Reply #6 on: March 25, 2020, 08:50:24 AM »
solved! thank you
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Offline Asyn

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Re: cancelling free trial Premium Security
« Reply #7 on: March 25, 2020, 02:46:29 PM »
Thanks for the feedback.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline johnmcmullan8

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Re: cancelling free trial Premium Security
« Reply #8 on: March 28, 2020, 12:50:00 AM »
WHY DON'T PEOPLE ELABORATE ? MOST OF THE TIME THE ONES THAT TRY TO ANSWER HAVE TO GO OUTSIDE THE BOXES
TO EVEN FIGUAR OUT WHAT THEY ARE TRYING TO ASK !
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