Author Topic: Avast Internet Security Disables Network Connection  (Read 3331 times)

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Offline boaz8

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Avast Internet Security Disables Network Connection
« on: March 24, 2020, 12:56:18 PM »
Hi ,

I'm subscribed to Avast premium (internet connection) for a while now. Everything was fine until this morning when my computer lost it's connection to the WiFi.

After checking many possible issues incl. resetting the network adapter, I realised it was the firewall.

The settings of my home netwoek did not change, they are still set to "private network" however the firewall still blocks it and I have to disable it to get online.

Any ideas how to fix it?

Thanks

Bo.

Offline Asyn

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Re: Avast Internet Security Disables Network Connection
« Reply #1 on: March 24, 2020, 01:06:25 PM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline boaz8

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Re: Avast Internet Security Disables Network Connection
« Reply #2 on: March 24, 2020, 03:27:58 PM »
Hi Asyn,

Thank you for this. I followed these steps and restarted, but unfortunately it's the same. Even though the Wi-Fi network is set on private, it blocks it. I can only connect to the Wi-Fi when the firewall is off.

Any other ideas?

Thanks

Offline Asyn

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Re: Avast Internet Security Disables Network Connection
« Reply #3 on: March 24, 2020, 03:32:11 PM »
Set the Avast Firewall to private mode and reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0