Author Topic: Avast Icon, Odd  (Read 5206 times)

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Offline Erling8

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Avast Icon, Odd
« on: March 25, 2020, 10:57:48 PM »
Hi
I have just installed Avast Mobile Security on my new phone (Samsung Galaxy S20 5G - Android ver. 10).
The program icon has a little "1" attached to it, which normally would suggest some kind of unfinished business, or an unread message for me.
I have tried to uninstall/install the program to get rid of the "1", but it's still there  :(
What can I possibly do about?
Kind regards
Erling

Offline DavidR

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Re: Avast Icon, Odd
« Reply #1 on: March 26, 2020, 12:35:42 AM »
Whilst I personally haven't experienced this, nor is my mobile phone on Android 10, so  don't know if Avast differs on android 10.

Something else that comes to mind is, could this be an indication there are avast notifications.  Another is I have just opened my Avast Mobile Security for my Android 9 phone, clicking the three bars (Menu/Settings) and found there was an update available.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Erling8

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Re: Avast Icon, Odd
« Reply #2 on: March 26, 2020, 01:10:05 AM »
If there are notifications, i'm unable to find them... Then again, I might not look at the right place  :-\
I checked for updates! It said I had the latest version.  :)

Offline DavidR

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Re: Avast Icon, Odd
« Reply #3 on: March 26, 2020, 02:04:38 AM »
If there are notifications, i'm unable to find them... Then again, I might not look at the right place  :-\
I checked for updates! It said I had the latest version.  :)


For me the Update was awaiting installation, so I didn't have anything on the avast icon.

I'm at a loss as to what else to suggest, hopefully one of the Avast Team can get to this topic, usually Tereza V to follow this up.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: Avast Icon, Odd
« Reply #4 on: March 27, 2020, 11:22:14 AM »
The little (1) means 1 notification. i.e. Avast running in background.  You need to keep that notification (do not delete) for Avast Security on Android to run.
If you have inadvertantly deleted it, go to Avast app and run it again.

Edit: So what you are seeing is normal and nothing to worry about.
« Last Edit: March 27, 2020, 11:23:54 AM by rocksteady »

Offline Erling8

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Re: Avast Icon, Odd
« Reply #5 on: March 27, 2020, 04:59:51 PM »
Thank you very much for your answer, rocksteady! I will stop worrying then :)

Offline Tereza V.

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Re: Avast Icon, Odd
« Reply #6 on: March 27, 2020, 05:31:59 PM »
Hi, these are Android 8+ notifications, can be disabled in the system Settings.
- go to your device Settings
- tap "Notifications"
- tap "Avast Mobile Security" app
- disable "App icon badges"

Offline Erling8

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Re: Avast Icon, Odd
« Reply #7 on: March 27, 2020, 07:20:40 PM »
Hi Tereza V.

Heureka! It worked!  :)

The "1" has gone away... Thank you so very much.  :)

Offline DavidR

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Re: Avast Icon, Odd
« Reply #8 on: March 27, 2020, 07:26:23 PM »
@  Tereza V.
I don't see the - disable "App icon badges" (Android 9), in my Avast Mobile Security settings - App notifications (which is On).
What I see is 'Allow notification dot' which is also on, I presume this does the same thing ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Tereza V.

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Re: Avast Icon, Odd
« Reply #9 on: March 29, 2020, 11:56:59 PM »
Concrete wording might differ depending on the device manufacturer. I'd suggest you give it a try and see what happens.

Offline DavidR

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Re: Avast Icon, Odd
« Reply #10 on: March 30, 2020, 12:40:52 AM »
Concrete wording might differ depending on the device manufacturer. I'd suggest you give it a try and see what happens.

Thanks Tereza,
I have switched that off and will monitor the situation.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.2.6105 (build 24.2.8918.824) UI 1.0.799/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security