Author Topic: Avast Free Installation Problem  (Read 585 times)

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Offline black.harris

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Avast Free Installation Problem
« on: March 26, 2020, 01:11:45 AM »
Hello

I've downloaded Avast Free Antivirus, in 99% (installation) it stops with a problem with kernel32.dll error. This error occured when your Secure Browser was installing so it's an infinite bucle error, I can't stop it and I can't delete the software (Avast) for reinstallation.

I don't have any other av or any other version of avast in my system. Your uninstall utility can't start because of the "infinite" Secure Browser installation process.

Please I want to use Avast, but every time I start my pc this error interrupts normal functions. I don't know how to fix it.

Thank you.
« Last Edit: March 26, 2020, 01:13:41 AM by black.harris »

Offline DavidR

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Re: Avast Free Installation Problem
« Reply #1 on: March 26, 2020, 02:20:06 AM »
I don't know if this will work as I don't use and never installed the Avast Secure Browser (ASB).

Try downloading and running the ASB uninstall program,see below.
I don't know how this would cope with the ASB still trying to install.

Secure Browser Removal Tool https://download.avastbrowser.com/avast_secure_browser_uninstall.exe
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline black.harris

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Re: Avast Free Installation Problem
« Reply #2 on: March 26, 2020, 02:59:01 AM »
Thank you!

Solved!

Offline DavidR

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Re: Avast Free Installation Problem
« Reply #3 on: March 26, 2020, 10:53:19 AM »
You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.11.2500 (build 21.11.6809.528) UI 1.0.683/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security